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results: 6
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences

Is any form of contact information allowed in a pros about section?

Questions:In our Profile essay: Are we allowed to list our Instagram contact info?I was just checking out the Pro-profile of someone who posted something questionable, and that Pro had their instagram...
by ReeseTee Active Community Member 01-03-2020
1 8

Resources of the week: targeting preferences guide

Hey everyone, This week I wanted to share this guide to your targeting preferences. The guide will help you connect with the right customers by explaining how targeting preferences work and why they m...
by Thumbtack Employee ScottA Thumbtack Employee 12-09-2019
1 0

Is reminding customers that pros pay a fee per contact a violation of the T.O.S.?

This morning I received a couple of leads where the pro picked only me. I responded within minutes and I can see that the lead read my response very quickly. However, the leads never responded back to...
by MR Community Veteran 12-09-2019
3 4

Thumbtack is not showing the last name of the Job Poster to the Pros in 'Messages'

Thumbtack is not showing the last name of the Job Poster to Pros when the Pro follows the link to the Lead sent in an email. When I receive a Lead by email, I am given an opportunity to enter directly...
by HansenJC Community Veteran 12-05-2019
0 0

Resource of the week: customer phone numbers

Hi everyone! We get a lot of questions about why we don't require customer phone numbers, so this week I thought I'd share this video that explains our point of view on the issue. Check it out and use...
by Thumbtack Employee ScottA Thumbtack Employee 12-03-2019
3 32

My 10 Google reviews are not updating to the most recent... PLEASE HELP!

Hi there. Since importing my 10 (most recent at the time) Google reviews into Thumbtack when I first started, I have received many more, and as a result the Google reviews displaying in Thumbtack look...
by jillmjacksonESQ Community Regular 11-23-2019
1 5

What does the customer's budget NOT affect the cost of the lead?

I've heard it said before that there are "factors" that determine what the cost of a lead is.  I'm a videographer so I can only speak to what I've seen for my industry. I think the low end budget lead...
by StoriesUpSTL Active Community Member 11-22-2019
5 0

An ask for 'Read Receipts' on quotes sent through Opportunities page

Hello, I know that read receipts were recently reinstated for messages exchanged on quotes that have come through 'Target.'  I want to know if they are available for messages exchanged on quotes submi...
by RCPS Active Community Member 11-19-2019
1 3

Resource of the week: How customers find you guide

Hey everyone! This week I wanted to share this guide that walks you through how customers find you on Thumbtack. This may be old news for some of you, but if you're just getting started and not totall...
by Thumbtack Employee ScottA Thumbtack Employee 11-18-2019
2 0

Want to know more about Price Assurance?

Hi pros,  We recently launched Price Assurance to deliver on a simple promise: when you target leads and pay automatically for the leads you always want, we make sure you’re protected.  Now that it’s ...
by Community Manager Drew Community Manager 11-14-2019
9 153