How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Bryan1

Can't read messages for the past week

I can't seem to access my messages on my Ipad for the past week.Attached picture shows what I see every time I try to message a customer...Anyone?
by Bryan1 Level 5 10-10-2019
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WH71

Monthly stats

Does Thumbtack have stats on how many searches it gets each month for the various categories?  I am specifically targeting Custom Promotional Products under Marketing.  I'd like to know how many peopl...
by WH71 Level 4 10-08-2019
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ScottA

Resource of the week: Building a great profile

Hi everyone! This week I wanted to share this video featuring Top Pro Hiromi Usui. In the video Hiromi talks about how she uses customer feedback to build a great profile. Check it out and use this th...
by Thumbtack Employee ScottA Thumbtack Employee 10-07-2019
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ME3

MY NAME is wrong

the name of my company is DESIGNER CONCEPTS REMODELINGnot designer concepts home remodeling 
by ME3 Level 1 10-04-2019
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HansenJC

How is my rank affected by the computer that I use?

I am sitting here in my office and I have logged in to Thumbtack with two different computers. These two computers are accessing the internet at the same time via the same modem and the same ISP. My r...
by HansenJC Level 10 10-03-2019
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ScottA

Resource of the week: Why lead costs vary

Hey all! This week I wanted to share this article from Thumbtack Help that gives a little background on why lead costs vary. Check it out and use this thread to ask any questions you have. Thanks! 
by Thumbtack Employee ScottA Thumbtack Employee 10-01-2019
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Bryan1

Being Charged for leads out of my pre selected travel distance

I've been with Thumbtack for years and really like the platform, but I'm being charged for leads "exact match" that are outside my travel distance. Is anyone else experiencing this? 
by Bryan1 Level 5 09-29-2019
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jillmjacksonESQ

My 10 Google reviews are not updating to the most recent... PLEASE HELP!

Hi there. Since importing my 10 (most recent at the time) Google reviews into Thumbtack when I first started, I have received many more, and as a result the Google reviews displaying in Thumbtack look...
by jillmjacksonESQ Level 5 09-26-2019
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geno0104

Still confused as to what % Thumbtack Per job.

Still confused as to what % Thumbtack Per job.   I can’t not quote a job with out a credit card. So how much are % are you taking if I get an $800.00 Booking. if I quote an $800.00 job and do not get ...
by geno0104 Level 4 09-25-2019
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tmholbert

How is the ranking calculated?

Ranking? I see several other competitors ahead of me in ranking and just wanted to know how it works? I viewed thier profiles and most arent even complete with zero pictures and less reviews. What giv...
by tmholbert Level 5 09-24-2019
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