How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?

I have sent requests to several current customers for rec...

I have sent requests to several current customers for recommendations but I don't believe they received these requests. Janet
by janet1 Level 5 09-11-2019
0 8

How does a lead get selected to appear in my Jobs Tab?

Can anyone describe how a lead is selected to be in a certain pro's Job Tab? Clearly not every Job request that is ceated in a pro's area and matching their services offerrings is sent to all pros in ...
by MR Level 11 09-10-2019
1 11

Why does the app not show all the information supplied for a lead?

I hope this isn't an intentional "feature" of the app.I've noticed it several times -- the app does not show the "additional information" (the message a customer types) yet a web browser does (even a ...
by Daniel_O Level 7 09-10-2019
5 7

Resource of the week: Becoming a Top Pro video

Hey everyone! Drew mentioned the new criteria for our Top Pro program in this post last week, but I thought I'd follow up by sharing this video that walks through the details. Whether you're new to Th...
by Thumbtack Employee ScottA Thumbtack Employee 09-09-2019
2 0

How do I add another service location to my profile?

It looks like through the thumbtack app I’m only able put in one zip code for my services. I would like to add an additional zip code as I’m now working in more than one city. Some guidance would be a...
by Tenniswithcole Level 4 09-09-2019
0 3


Hiim new and I'm a little confused about using the app. e few days ago i applied for som job and i mad made an offer for customer but he refused me and i got nothing however the thumbtack charched me ...
by babak Level 4 09-09-2019
0 3

Stop changing my Profile Picture in search results!!

Moderators, please do not merge this with any other post. This is ridiculous. Pros must know.I don't know how these changes get approved. But stop randomly selecting pictures to use as my Profile Pict...
by MMM_Memories Level 7 09-07-2019
4 25

Why does change take so long?

Hi pros, Recently, @MR asked if I “could shed some light on why change takes so long as I know there are lots of pros here who would be interested.” I thought this was a great question so I decided to...
by Community Manager Drew Community Manager 09-05-2019
1 7

Why can't Pros just opt out of all notifications they don't want?

I constantly get email notifications of customers that want a quote for video production services that don't have a budget that meets my minimum standards.  I decline the lead and let Thumbtack know i...
by StoriesUpSTL Level 8 09-04-2019
3 6

Blocking time on calendar

So I am on vacation the last week in August and then off to the US Open in NYC the weekend after.  I block the time on my calendar for both events.  On Thursday I recieved a lead which says I have pai...
by Alex310Photos Level 5 09-03-2019
2 2