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results: 6
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences

Why do I get leads for services I dont offer?

Hi community Every day I am getting 5+ notifications for leads for singing lessons and audio recording. I don't offer either of these services, I offer piano lessons and audio production. I've gone to...
by igneousrock Community Newcomer 06-12-2019
1 2

General issues regarding the app

I downloaded the app on 5/31/19. I had heard this was going to be great. What I became aware of yesterday was that although I changed the setting (several times) for the distance I am willing to trave...
by rjpurple12 Community Newcomer 06-03-2019
1 1

Why did TT remove the ability to see if a quote or message had been read?

TT used to show when a quote or follow-up message had been read by a lead. That feature was removed at some point, don't know when. I found this feature extremely useful because when I saw that a lead...
by Lar Community Veteran 05-31-2019
15 44

Resource of the week: Standing out in search results

Hey everyone! At a recent event we hosted in San Francisco we asked pros how they stand out in search results. Here’s what they said: What do you think? Did these pros get it right? What's worked for...
by Thumbtack Employee ScottA Thumbtack Employee 05-23-2019
2 0

I want to give Thumbtack more of my money...but...

Customers are NOT seeing manually sent messages by Pros.  If you aren't contacted directly by the customer (via Promote or a profile that catches their eye) and you send them a quote/message, that mes...
by StoriesUpSTL Active Community Member 05-21-2019
9 43

Resource of the week: Budget

Hey everyone! This week I wanted to share this help article that walks you through the process of setting and adjusting your weekly budget. Many of you will already be familiar with the concepts the a...
by Thumbtack Employee ScottA Thumbtack Employee 05-16-2019
1 0

What exactly does "Exact Match" mean?

I'm seeing all of the green flags that said "Promoted" are gone from the conversations in my inbox.   They have been replaced by a light blue flag with the words "Exact Match".  Is it possible to get ...
by StoriesUpSTL Active Community Member 05-15-2019
1 5

Removal of Screening Questions (with DJ example)

Just saw that many screening questions were removed. As I read them, many seem to be critcal questions to be asked to filter to the right pros. I will pick on DJs: The questions removed are: 1. Do you...
by MR Community Veteran 05-13-2019
4 36

Calendar glitch?

There seems to be some sort of glitch with the calendar on the customer side.  I've seen this a few times over the past couple of weeks.  A customer wants video work done on a specific date, the job s...
by StoriesUpSTL Active Community Member 05-09-2019
0 8

Resource of the week: Responding to reviews

Hey everyone! This week I wanted to highlight this course that contains tips and strategies for responding to negative customer reviews.    Check it out and use this thread to share any questions or f...
by Thumbtack Employee ScottA Thumbtack Employee 05-08-2019
2 0