How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
JasonB

The New Thumbtack

Hey all, There have been a ton of awesome questions and comments around the changes we've made at Thumbtack, and how the new Thumbtack works for pros. So that we're all on the same page, I wanted to s...
by Community Manager JasonB Community Manager 10-15-2018
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WaxwingStudio

Quality of leads

Over the past few months — since the latest changes in the way leads reach us pros — I haven't been getting very promising leads.I assumed that the good (i.e. interesting and potentially higher-paying...
by WaxwingStudio Level 4 03-07-2019
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TXArchitect

Getting Ratings from non-Thumbtack Clients

Is it possible to get Clients you have worked with that were not found through Thumbtack to provide ratings on your Business Profile?
by TXArchitect Level 5 03-04-2019
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StoriesUpSTL

Text messages don't match website conversations

I know it is a minor thing, but I think just another example of the lack of continuity between the website, app, email, and text notifications.  It bothers me that Thumbtack sends out a text message t...
by StoriesUpSTL Level 8 02-27-2019
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StoriesUpSTL

Why can't Thumbtack screen the customers?

This is a serious question.  Why can't Thumbtack screen the customers?Why are posts like getting through?
by StoriesUpSTL Level 8 02-26-2019
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StoriesUpSTL

Thumbtack is too lax on who can claim they are a Pro

I do video production (commercial, non-profit, NOT weddings).  I have profiles in 27 different markets.  I'm noticing that there are people/companies listed as Pros under Video Production that don't d...
by StoriesUpSTL Level 8 02-26-2019
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aolschner

Getting Hired

Hi can someone explain to me how the HIRED button works.  Does the client eventually end up showed THEY HIRED you.  OR is this something I do from my side as the busines owner?  I tried to search on h...
by aolschner Level 4 02-25-2019
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StoriesUpSTL

Project cancelled vs. customer hired another pro

Why does the iPhone app push a notification telling me that a customer cancelled their project when in fact they have hired another pro?
by StoriesUpSTL Level 8 02-25-2019
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alonzojcampbell

Re: Let’s talk about promoting your business

Thumbtack is a great system. I liked the former system better. However, since this is  the system for leads, here are my thoughts:  1 I suggest that Thumbtack not make anymore radical changes for a wh...
by alonzojcampbell Level 4 02-19-2019
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CompleteWeb

"Find local professionals" results are not actually local...

The tagline on Thumbtacks homepage says:"Find local professionals for pretty much anything."When you do a search for a web designer / developer in my area the results are people NOT in my area and my ...
by CompleteWeb Level 5 02-18-2019
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StoriesUpSTL

Competition is healthy...Paranoia is not

I'd like to see the struggle for the Pros be more about beating their competition to win jobs and less about gambling on if the leads are legitimate.  The latter seems to be a common theme here in thi...
by StoriesUpSTL Level 8 02-17-2019
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