im new and I'm a little confused about using the app. e few days ago i applied for som job and i mad made an offer for customer but he refused me and i got nothing however the thumbtack charched me about 17 $ I was surprised becuse i did not make any money please guide me what i have to do?
@babak welcome to Thumbtack and the pro Community! On Thumbtack pros pay for a connection with each customer. Not every lead will result in a hire, but the idea is to get hired enough to make up for what you've spent. You can learn more about when and what you'll be charged for here: https://help.thumbtack.com/article/what-leads-cost
We want to make sure that you understand how Thumbtack works and are happy to help answer any questions you have! Please don't hesitate to reach out to us or any of our available support channels.