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topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
CoachOTT
Level 4

what's the point of a profile with check box options when it can't be changed

Seriously,

I have (supposed to) the ability to edit my profile and select which age groups I service, which areas and specialities etc... but when you make a single change it locks the ability to save that change, so I constantly get notifications for stuff I am not only not interested in seeing, but also things that are way outside my area of specialization.

 

C'mon TT, get it together!

 

So, since TT themselves won't offer any help I wonder if any of you pro's have found a workaround.

Occupations (1)
2 responses
Moderator
Moderator

Re: what's the point of a profile with check box options when it can't be changed

@CoachOTT sorry to hear that you've been experiencing this problem. So to be clear, when you're trying to update the preferences on one of your services it will not allow you to save the change, correct? I'd first suggest going through our troubleshooting steps listed here: https://help.thumbtack.com/article/basic-troubleshooting. Once you've gone through all of these if you're still experiencing this problem please let me know and we'll see what else can be done to get this fixed for you.

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Re: what's the point of a profile with check box options when it can't be changed

Same problem here.  Support "Brandon" asked that I send him examples.

He received at least 40 more of those today.

 

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