Birthday party vs Corporate/Community Events

[Kylee]

So I’m not sure if anyone else is having the same issue but (apart from the pricing switch which is frustrating to say the least) I notice that my birthday party quotes are the default quote that’s going out to all potential customers. I charge more for corporate and community events because they are usually more people to face paint and so on forth but when I get potential customers it’s giving them the birthday party type break down. I specified the pricing difference serval times in my profile to make sure it’s not on my end....any tips out there would be appreciated or am I the only one

[Kameron]

@Kylee sorry to hear that's been happening. I checked your pricing settings which appear to be set differently for each of those two options. So I can take a closer look could you send me a direct message with an example of when this happened and customers name on the contact? 

[Kylee]

@Kameron not sure how to send this to you specifically but I took a screenshot of the experience I have in terms of wanting to give appropriate pricing (especially if it’s automated) to the rich potential clients that fall into the appropriate pricing for my services

[Meckell]

Hi @Kylee just go to Kameron's profile here and select direct message. In your direct message, attach those screenshots along with any other helpful information. Let me know if you have any other questions! 

[Kylee]

I’m on my phone and it’s not allowing me to go to the page you’ve attached.

[Kameron]

@Kylee I'll go ahead and send you a direct message to help get started and you can reply from there

[VelvetO]

Hi Kylee! Was this ever resolved?

[DJStevie]

@Kylee

Yes, Was this ever resolved?