Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Highlighted
DJStevie
Level 12

Can't login to Dashboard

Just tried logging into my Dashboard. Unable to because servers are down? Any idea when this will be fixed?
0 Kudos
8 responses
Moderator Meckell
Moderator

Re: Can't login to Dashboard

@DJStevie are you experiencing this on the browser or the app? 

0 Kudos
DJStevie
Level 12

Re: Can't login to Dashboard

@Meckell 

Browser..Here's the message

20190204_143554.jpg

0 Kudos
Moderator Meckell
Moderator

Re: Can't login to Dashboard

@DJStevie that's odd, I'm not seeing that on my end. Let's get this figured out for you though! Let's have you start by going through these troubleshooting steps here. Once you do that, let me know if that fixes the issue. 

0 Kudos
DJStevie
Level 12

Re: Can't login to Dashboard

@Meckell 

Still having issues.

0 Kudos
Moderator Meckell
Moderator

Re: Can't login to Dashboard

@DJStevie we're going to look into this further but need a little more information before we do so. Can we get the following from you?

 

device type:

device operating system:

web browser that's being used:

the version that your web browser is on: 

0 Kudos
Moderator Meckell
Moderator

Re: Can't login to Dashboard

@DJStevie it actually looks like our site is currently down. Sorry for any confusion, it's just now replicating on my end. We're working hard to get this fixed! 

0 Kudos
Moderator Meckell
Moderator

Re: Can't login to Dashboard

@DJStevie the site has been restored! Are you able to go to your dashboard now? 

0 Kudos
DJStevie
Level 12

Re: Can't login to Dashboard

@Meckell 

Just checked, yes working fine now. Thanks for the update

0 Kudos