Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
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TechBear
Level 4

Getting leads when marked busy

Hey there, 

Despite marking certain dates as "busy" and blocking them in my calendar, I am still getting some leads that are automatically paid for. A situation like this just occured and I would like someone to refund us that money and help fix this problem moving forward. 

Thank you!

Occupations (1)
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2 responses
Moderator Kameron
Moderator

Re: Getting leads when marked busy

@TechBear We can certainly take a look if you share that recent example with us here, or you can reach out to our support teams via chat, email, or phone: Contact us.

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scottrngr
Level 4

Re: Getting leads when marked busy

Same thing has been happening to me.  They credited two back, but are now balking at the 3rd one.  I also had a lead where the guy said the blocked feature isn't working on Chrome, but he thought he'd inquire to see if I was free anyway.  That message mysteriously disappered though.

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