Despite marking certain dates as "busy" and blocking them in my calendar, I am still getting some leads that are automatically paid for. A situation like this just occured and I would like someone to refund us that money and help fix this problem moving forward.
Same thing has been happening to me. They credited two back, but are now balking at the 3rd one. I also had a lead where the guy said the blocked feature isn't working on Chrome, but he thought he'd inquire to see if I was free anyway. That message mysteriously disappered though.