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How do I mark a job as hired?

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I just won a gig, but I don't see the option to 'Mark as Hired' anymore.   Does anyone know where it is?

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1 accepted solution

Accepted Solutions
Moderator Meckell
Moderator

Re: How do I mark a job as hired?

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@covenantchild you need to be logged in on either a desktop or mobile browser. From there, go to the message between you and the customer and click on the three dots in the top right-hand corner. Click on the option that says update status and select either in progress or completed to indicate that you were hired. 

9 responses
Moderator Meckell
Moderator

Re: How do I mark a job as hired?

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@covenantchild you need to be logged in on either a desktop or mobile browser. From there, go to the message between you and the customer and click on the three dots in the top right-hand corner. Click on the option that says update status and select either in progress or completed to indicate that you were hired. 

Re: How do I mark a job as hired?

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Thanks @Meckell! Initially, I was looking for 'Mark as Hired' specifically, so I ignored those other options.  Problem solved!

drellieedits
Level 6

Re: How do I mark a job as hired?

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On my app there is no place under those three dots to update my status.  I have no way of marking myself as hired and what's worse is my clients can't figure it out either.

 

Moderator Kameron
Moderator

Re: How do I mark a job as hired?

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@drellieedits currently pros can only update the status of a project through the actual website and not through the app. Any time customers leave a review for the pro they'll essentially be updating the status as well. 

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kservice
Level 4

Re: How do I mark a job as hired?

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If you have the app on your phone then you can not do this from your mobile device. As soon as you click on the message it automatically takes you to the app. Is there a way to mark a job hired from the app?
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Re: How do I mark a job as hired?

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Does the app do anything except create errors when uploading pictures? Having to go to the website to see the process through is absurd.

I’d be furious if I was a Thumbtack customer and this kind of reflecting on me.
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Moderator Kameron
Moderator

Re: How do I mark a job as hired?

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@Irritablebadger sorry to hear that you've been having troubles with this. Can you tell me what error you're running into when attempting to upload your photos?

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JimInDallas
Level 6

Re: How do I mark a job as hired?

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Go to Request a Review.  Schedule the review for after the job is scheduled.  You will then be marked as Hired.

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drellieedits
Level 6

Re: How do I mark a job as hired?

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I did that and it just says my status is in process.  SMH...the old app was better!!

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