Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
crussell821
Level 5

Message disappeared from my inbox

I was messaging with a potential client, and now the message string is completely missing from my inbox. It's not archived. What gives? Was the job cancelled or something?

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4 responses
Moderator Meckell
Moderator

Re: Message disappeared from my inbox

That's odd @crussell821! Are you using the app or mobile web? Can I get the first name of the customer you were having a conversation with?

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crussell821
Level 5

Re: Message disappeared from my inbox

Hi Meckell, it's on both the app and desktop. Her name is Julianne.

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Moderator Kameron
Moderator

Re: Message disappeared from my inbox

@crussell821 I'm not seeing that the job has been cancelled. I was able to find the customer by using the search function in your inbox. Let's have you try that and let us know if it works.

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crussell821
Level 5

Re: Message disappeared from my inbox

Yes, I see it now if I search. Strange that it doesn’t show up otherwise! Thanks for the help.