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Not getting iPhone notifications of new jobs

I typically get notified within 15min of a direct job opportunity but lately if I’m not checking the app I’ll see a new opportunity that’s about 1-2hours old . But today being Sunday I spent the day and evening with my family never even thought about work, I check my phone and I have 7 direct opportunities as far as 7 hours old and now this has affected my pro status since I can’t respond within 4 hours if I’m not notified of the lead. Yes I have notifications on on my phone and on the app and I still don’t get notified.
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3 responses
Moderator
Moderator

Re: Not getting iPhone notifications of new jobs

@HandymanSparky that's definitely irritating that you were worried about new direct lead notifications for most of your Sunday and we want to make sure this is resolved for you. To start work through all the steps listed in our troubleshooting article. After that, if your issue is still unresolved, please contact support.

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Re: Not getting iPhone notifications of new jobs

I clicked on your link and it doesn’t take me anywhere?
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Moderator
Moderator

Re: Not getting iPhone notifications of new jobs

Sorry about that @HandymanSparky. Go ahead and click on it again, it should work now!

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