Filter by message states (for user id: -1, login: Anonymous):
results: 6
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences
Community Regular


Hi there! Thank you for the opportunity to comment and/or suggest things here.  I just got a lead for a birthday party but the customer failed to provide the date.  So, even though I responded, I felt that it is unfair to all the pros because none of know really if we can do this job without a date, especially when it's already set.  Can Thumbtack put a "date needed" question for customers?That way those of us that can't do the job if we have the date showing, don't need to respond and get charged.

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2 responses
Moderator Kameron

Re: *

@Lamblittle the system will typically require a date or range of dates that the customer would like to work with the pro. If you'd like us to look into this further with you, just reach out with the customer's name or contact our support teams.

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Active Community Member

Re: *

Yes, the system does have a "date needed" question, but people don't fill it out. Therefore, I don't respond to anyone who doesn't fill it out. This should be a requirement, not an option.