I hate to disagree with you @ScottArcangel but I think some job poster customer education on what they should expect to pay for a service is a good starting point & at least gives them an educted idea. That education should help both the job poster & service pro. Does that mean they would be willing to pay what is expected? Of course not. But at least there would be a happy medium in my opinion. Right now the job poster has no clue what to pay for a service when they use Thumbtack. That's my two cents.
I don't disagree with trying to educate the customer... of course that's a good and noble pursuit that will be good for everyone.
I just don't think it works, haha
For music entertainment category, there are already a couple of customer education attempts in-place -
When the customer selects "under $300" for their budget - it has a label of (only for small groups or short events).
When they search for a band, they also can see a "Bands For Hire Cost Guide" that gives them "realistic" prices for Bands and DJs for a variety of events (although the prices are lower than MY marketplace in NYC - it's still better than nothing)
In spite of that, and whatever other customer education initiatives are put in place with the best of intentions, we will still have customers who try to book a 5-piece band for 8 hours for a large wedding for under $300. And I'm sick of paying $33 for the priviledge of speaking to that type of customer!!
I guess I'm saying - yes, let's educate, but let's also protect our Pros if there are easy ways to build it into the system.
@taylor This is not true. I offer makeup services starting from $70. One customer messgaed me and asked me to do it for $30. I declined , however i was charged. I would never have accepted that service and i shouldn't be shown to her search results if she wants t pay less. I asked for refund and has been declined. This is so unfair to pros. When a pro is declining for a service , he should have atleast option to get refund. Its like you go to car showroom, u want a $25K car, but want to pay only $5K. How can salesman convince the buyer in this scenario. Should the salesman be penalized for not able to sold car? That's what happened to me.
This has become a pure gamble.
And all the tools I used to have to keep the gamble in my favor have been stripped away.
All of them.
If not by design then why?