@Mkdiehl You should not be charged when you have a"No" reply. If you would like to send me the names of those customers, I will gladly look in to it for you!
Shoot me a direct message.
So you will refund Mkdiehl (because of the "public" post??) but not other Pros? I see how this works. Let us kow if they do in fact refund you Mkdiehl. Something tells me this post is going to be redacted....
Hi @GrampysMagic you should not be charged if a customer replies with a "No thanks" or "I'm going a different route". If you have any that replied with a "No" and you were charged, let me know, and I would be happy to look in to those for you. You can send me a direct message with any questions you might have.
Happy to help with this, or any other questions.