In the few months since this Community launched, we heard a lot of pros saying that they wanted to see prices before they send quotes, since that helps them make better decisions for their business.
Your feedback made this a priority for us, and we’re excited to share that you can now see prices upfront on all jobs in the Requests tab. In other words, you can now see the price you’ll pay if a customer contacts you before you actually decide to send a quote (check out the sample screenshots below).
We realize there’s still more work to be done to make sure we’re charging the right prices for customers who contact you. We’re constantly reevaluating the prices we charge and we're constantly looking for ways to improve them. Stay tuned.
It’s because of pros like you who continue to provide valuable feedback that we can continue to make Thumbtack better for all pros. So thank you for investing in our Community, and please keep the feedback coming!
What pricing will we see if we use Instant Match? Currently you do not even send us an email or text allerting us to the fact that a quote was sent by the Thumbtack BidBot.
@HansenJC, if you're using Instant Match then your weekly budget is your main way to track and control your spending. Pros can also check the QA section of the budget page under each service they offer and "How much do I pay". For example for you in Home Inspection, a typical customer contact costs around $22, and a contact will never cost more than $68.
@RothsteinJewlry that's odd that you aren't able to see the cost, let's get that figured out! The next time you look at a job from the jobs tab, go ahead and take a screenshot of what you're seeing and send it to me in a private message. We'll get this taken care of for you.
This is a step in the right direction.
But Thumbtack is still asking for me to spend $24 on a LEAD for a $75 job. 30% for a "maybe"? How does that make sense to the business owner? On the other services I use the same LEAD is costing me $5-6. I'm paying 15% for a HIRE. Please explain how this math works, because it sure doesn't make sense to me.