Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
TackMaster ChefPaulStaley
TackMaster

Re: Good news about pricing!

It really depends on the industry. As a caterer and Private Chef, the price I quote is for the food portions of the job, but the price can alter dramatically depending on what the client needs. Because those are details that I can't know until after I send my initial quote and consult with the client, I cannot include those costs in the beginning. I do try to indicate in my bids what that particular bid covers though.

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HansenJC
Level 10

Re: Good news about pricing!

@KameronI am wondering what you do with the Quoted pricing? Is Thumbtack basing their cost that pros pay to Thumbtack off of the Quote prices we send to clients?

Are you using the quoted pricing from Pros to inform customers what can be expected for a similar job Request?

Are you using the Quote that was givien by the hired pro to establish the range of what a customer might pay?

Are you willing to answer any of these questions?

I suggest that the cost that a Pro would pay Thumbtack should be a fixed percentage of the quoted job cost. In my case, I think 5% would be a fair price. What is Thumbtack looking for in terms of revenue? 10% is simply too much to pay. And 15% is outrageous.

John C Hansen, LEED AP
Hansen Home Inspections
Moderator Kameron
Moderator

Re: Good news about pricing!

@HansenJC as our teams work to continuously adjust pricing there are numerous factors that we take into consideration. These include the prices that pros include in their quotes, along with the final prices charged when we are able to find or hear about them. 

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HansenJC
Level 10

Re: Good news about pricing!

@Kameron  Oh how I wish you would set asside the patented answer of "numerous factors" and simply tell us what all of those factors are. This lack of transparency is felt deeply in the entire pro community. By knowing those factors, I am sure there are some very capable pros willing to offer their guidance to Thumbtack. This mystery of "numberous factors" implies deliberate obfuscation.

John C Hansen, LEED AP
Hansen Home Inspections
1NancyG
Level 6

Re: Good news about pricing!

Hansen,

Why Thumbtack isn't being transparent is because they believe that they should get a percentage of our profits. They're not happy with just getting us connected. They now want to be concidered job brokers but they're not. They're not a Placement Agency. They don't do anything for us. They think they do but they don't. They just send us possible jobs. This is the same thing that many other communities do for a fraction of the cost.

I think that, Thumbtack is gearing-up to go public. They're trying to show that they're worth a lot of money. That they have a lot of liquidity. If they do go public, we will have less of a chance of getting changes to happen. 

 

1NancyG
Level 6

Re: Good news about pricing!

Who says that this is Good News about Pricing? Thumbtack or Pros?

It seems that your team only adjusts prices upward not downward.

Plus, your team does not reimburse pros for nonsense messages that lead nowhere. 

Are you still going to charge us high rates on bids? You charge more than anyone else. If you've noticed in these messages, people are leaving. I've talked to so many people outside of the Thumbtack Community and they won't come back. They think you charge too much for what we get back.

Moderator Meckell
Moderator

Re: Good news about pricing!

@1NancyG I understand where you're coming from and I want you to know that we're constantly re-evaluating prices. Ultimately, we want Thumbtack to be worth it for your business and for pros to see a good return on their investment. With that, what are your suggestions for costs for your service in your area? What do you think it's a reasonable rate? Any suggestions you have are appreciated, and you can send them here at any time. 

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1NancyG
Level 6

Re: Good news about pricing!

I think you should have a flat rate of $125 a month or return to your prior rate. Currently, it's too expensive. 

Today, I just signed on with The Knot, they only charge $125 for unlimited quotes. That's fair. Many of us would prefer something that is resonable verses having bills that add-up into the hundreds every month. Last month, I paid $800 and I only got one job. That's crazy. Fact is, if our clients knew what Thumbtack was doing, they would leave. You're a Bay Area company, which means you should be ethical. This isn't right. We don't even have any recourse when someone falsely writes on our page. We're charge outrageous fees for nothing,

missannienow
Level 9

Re: Good news about pricing!

Holy cow, I could NEVER afford to pay fees that high. I clean houses, low paying work but I enjoy it and do a darn good job of it too. I live in a low paying state, Florida. As an RN I only was making $22 an hour, where up North I would have been making about $40 per hour. Cleaning people in Florida generally make between $8 and $25 an hour.  Non English speakers make less and English speakers make more. That IS reality here and I do not like to lie. TT has gotten SO expensive for me and so seldom even provides good leads that I just cant rely on TT anymore. This makes me very sad, because in the past I depended on TT for work. I cannot now. It just isnt working for me anymore. I keep hoping and praying that someone at the TOP will notice our concerns and make good changes. But it is becoming quite obvious that this will not happen in time to save my cleaning business. I am currently considering other options that will NOT involve sites like this. 

I have wasted SO much money on TT and other sites similar. Time to do something else to make money.

NOW: Have a question for you Pros: I know we have several "Feline Specialists" on board here. I would LOVE to know how you got started in that and what sort of training or credential you have! I have always been able to communicate with cats (NOT dogs. ICK! Dont like dogs!) I think that talent could help me now. Anyone out there willing to chat with me about this???

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1NancyG
Level 6

Re: Good news about pricing!

Hansen,

To say that Thumbtack should receive 5% of a quote is crazy. It all depends on the kind of job it is. 

For example, if I do a wedding for 150 and the quote is $4,000. You're saying that Thumbtack should receive $200? That would mean that we would have to add that cost into our pricing. Plus, why would we work with Thumbtack when we can work with other internet communities such as, The Knot and they charge a flat rate of $125 a month for unlimited bids? 

I believe that Thumbtack has to charge similar rates as their competitors. Either a flat monthly rate or a minimum cost per bid. Otherwise, we will be forced to leave. I hate to leave Thumbtack because this is where I've gotten all my work for the past year; however, I'm seeing a major decrease in work and I'm paying hundreds of dollars every month.

Thumbtact was a great way for small business to make a living. Now, it's not.