The irony is Thumbtack encourages FAST RESPONSES for professionals, which I did..However the response back from this bogus lead came back a week later which is unlikely legitimate.
The phone number the fake customer left was from a ROBOCALL. A church telepmarketing recording .."asking me if I needed a prayer answered" (559) 216-1064.
I asked the Thumbtack chat customer service rep. for a refund, "Jane" said no. I am not satisfied with Thumbtacks customer service. The fake lead cost me $30. See the attachment. I am not lying nor do I think responding back with a telemarketing phone number is funny. Get your act together Thumbtack.
Hi @thediscountdj, I looked into your account and it looks like you got refunded for this lead yesterday. To see this, just log into your account and go to your payments section. Feel free to reach out if you have any other questions!
@Phspatrick53 I'm sorry to hear about the experience, but I'm happy to look into this and get you more clarification. Can you send me a private message with the name of the customer and a screenshot of the email you received?