Yeah, I'm having this problem too. I'm also getting glitches where I send a quote and it appears at first, then TT promps me to send a quote again even though it initally registered that I sent it. The new system is bugging out. :/
Actually, I found one from recently.
I sent a message, pictures and quote to a lead over the weekend. Then when I went back to look at it, it was gone. She messaged us to say "what's the next step?" but when I scroll I can't find our original quote. Does it only appear on her end?
The initial message/quote I sent to clients used to remain visible to me, now it seems to disappear sometimes. This has resulted in me/my partner re-sending the same message on occation, which worries me. Are they getting it twice then? Did they not recieve it the first time and several leads thought we didn't answer them except to send them the dollar amount of our quote? I send a decent lengthed/letter style responses and pictures, but then it all disappears. I would really like to know what my leads are seeing when they inquire.
^^^^^ My initial message is gone now!
I ended up resending my quote and images to this client, but usaully they never respond after that...
hello I do not know if they will have a problem because it does not seem right that 5 pros pay fees of up to 75 dollars for responding to client messages that some only ask for an estimate or next step, then one answers and they never answer you again, only one is paying for messages and you're not winning anything you'd rather be a monthly membership