I used Thumbtack more when it was a fixed low price for a lead (usually around $5 or less). When leads started getting more expensive (combined with converting less leads) I dropped off using it as much. Now, the pricing "budget" is very confusing. I turned it on with auto match for a week and got charged $40 for a terrible lead that was not a good match for me. We are a video production company that produces turnkey videos (from prep to shooting to editing to delivery). Our more affordbale budgets for jobs are usually 2k-3k, with some jobs being 10k or 15k. When you "match" me to a Mom who wants me to film her son's football game for a couple hundred bucks (and charge me $40 for my weekly budget, I get mad and stop using the service. The other problem in this equation besides pricing is poor matching. I just don't find the jobs that are worth me spending money on a lead for anymore. If things went back to the way they used to be I would likely use it again.
Elephant Quilt Productions.
One big issue I had with that old 5 Bid Max model was that more often than not! a client looking or a service provider would be getting their quotes from the fast 5 fingers on smart phone not from 5 service providers most qualified to provide that particular service. If your a full time professional as I am, You could be in a meeting, in the middle of another job or driving at the moment. Ive seen job requests were Ive been shut of by the fast 5 in ninety seconds!! It was a bad business model.
Ill keep this short and sweet, I just noticed the recent price increases as well. You were the best value lead generator for us but now your the most expensive. We are apart of the google local services program, through them I pay $12 to be connected with a real customer on the phone. You charge me $25 to send a quote that could just be a dead end. Because of your 300% price increase I will now need to crunch the numbers at the end of the month and compare your ROI vs the other online marketing strategies. Simply put: your quotes are a gamble; if your prices were lower it would be worth the risk of sending a quote.
Why is it that the more the pros complain about the new pricing structure, the more it costs to quote? I started out by paying $3.39 for a wait staff quote, then $11.49, now $17.15l!
You people have lost your minds! I am seeing fewer quotes, and getting quotes for things that are out of my area!! Here's an idea...if you get hired and there is confirmation that you are hired then TT should charge a nominal fee - $5-7!