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Re: Let's talk about our pricing

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Hi Vimarata,

Thanks for the shout-out.  I would be happy to discuss my concerns about Thumbtack pricing for live bands in more detail with you.  I get lots of TT inquiries, but rarely if ever reply anymore because 1) I don't have a way to contact clients directly to follow up on a lead, 2) I don't have enough information to determine if the client is a looky-lou or a serious client, and 3) the weekly budget is not a cost-effective method of doing business.  Please feel free to contact me any time if you wish to discuss this further.

All the best,

John Steinreich

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Re: Let's talk about our pricing

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We now do not have a way to track our bids.  I am avrageing spending $100.00 every10 days.  I want to have a per job cost like before and I do want to bid for the event and do want to purchase credits.  There is no way to track what I spend.    I spenyt $30.00 to answert someone who inquired about my service through a referral, that should have bee a no charge.  I have not gotten back a response and the gig is a year away.

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Re: Let's talk about our pricing

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Your pricing structure was my concern, I get that the changes benefit your company's growth in the short run but you've destroyed your reputation, I don't even consider thumb tac jobs anymore, I deleted them as they come in. Other contractors in my area warn against using you, and customers are starting to use Angie's list.
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Re: Let's talk about our pricing

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The problem I was having is that I live in rowlett tx 75088 and was receiving leads in the houston area can you fix this ?
Respectfully. Larry Taylor
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Re: Let's talk about our pricing

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These responses in no way address any of the concerns I expressed. Furthermore, I was told I'd get an individual response. And finally, all I'm seeing is thumbtack making excuses, and confirming that nothing is going to change, unless thumbtack decides internally that they want it to.
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Re: Let's talk about our pricing

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That isn't good enough. When someone replies with something other than "no thanks" or "I'm going in a different direction" we will still be charged if they decided to stop responding. We can't force them to answer and neither can you but in the case that potential clients do not reply reliably we need to get some sort of reparation for that. My suggestion is reduced payment for initial contact and the rest after the job is marked finished/reviewed. The current way can become unsustainable and comes off as disgustingly greedy.
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Re: Let's talk about our pricing

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Yes!  

I've had a potential client for 3 months now that I'm working on.  I paid $40.00 because they contacted me.  We've been talking off and on, and now he doesn't even respond to my messages.  There's $40.00 out of my pocket for someone who just decides to stop talking to me.  I think we should have to pay when we're hired, not when we're talking to somene.