@Kdcatering thanks so much for your feedback! We're always trying to improve and appreciate your ideas. We’re sorry you’ve had a bad experience with Thumbtack support. They work hard every day to serve our pros and customers so that we can help you succeed. When Thumbtack support agents hear your feedback, they pass it along to us and we take it into account as we think about how we can improve our pricing and other aspects of Thumbtack. We know it can seem like we’re not listening when change takes longer than you’d like. It can take some time to figure out how to balance the needs to thousands of pros across hundreds of categories, especially with something as complicated as pricing. But we really are listening. Click here to share what’s on your mind anytime.
And thank you to other pros as well who sent in ideas for how our customer service teams can improve as well@Checaskey @Kdcatering @timwing1 @Arut842000 @LoftDJ @Shuber @HouseCalls @GBCon @magicmikecat @revdick @imwhitey @mjgabel @ever5ince98 @myersclaireb @JasonH @pjacob94 @picoramapb @kdc @Deborah @SMedaglia18 @KCdogWhisperer @MerMan @Pinkladiesclean @Colorpro @Savcon2 @Karyl929 @queendi69 @ElmerLoudenbac @Lmh @JazzbandDave @Harvestor @CaptJJ @AEMovers @CS360 @janet @Deborah306
I don't bid on any jobs anymore. The old system costs were 1/3 of todays costs. Under the old system I could choose who I wanted to sent a quote. Now for someone to just say "hi" back it cost me over $20 for a wedding that would only bring $75-$100 in this area. Go back to the old system or forgot it.