I don't make any more bids because I never know what it's going to cost . I was a lot more apt to bid when you had your charges up front . I probably won't be with Thumbtack for very long under this new system !
I'm happy you brought this up @MYteddydog1. We understand how frustrating it was to not know the price upfront, and after hearing a lot of feedback we made a change. For the past month and a half, we have been showing how much it will cost to get a contact from a customer before you decide to send a quote. To see the price all you need to do is select request details and then click "learn more". Let me know if you have any questions about this!
Again, I apologize for the shortness, and I appreciate that you're just doing your job and are constrained by choices made by people above you in the Thumbtack organization, but I hope you can understand how insulting and irritating it is to me and many other pros when the only offical response I've seen so far (I freely confess I may have missed one--this thread's heavy activity is messing with the way posts are being shown) on a thread with hundreds of responses only addresses a side issue instead of addressing the core point of, again, literally hundreds of comments.
It is becoming increasingly difficult to come to a conclusion other than the following: Thumbtack is no longer interested in primarily reaching small-scale pros/businesses who provide customized service and compete on a mixture of price and quality (not just price); understand that not every client is a good fit; and have a sense of what is appropriate to spend on marketing. Thumbtack has concluded that its profits will be improved by appealing to large companies who can afford to throw money away and/or amateur-newbies who don't realize that it is fatal to fork over such a high percentage of their fee for a very basic lead--a lead that has not become any more valuable in most categories, despite the price increase.
Can you help disabuse me of this conclusion?
Again, thank you for your time.
The new pricing is definitely confusing and pricey! Lets be honest first of all most people that use Thumbtack are just fishing and not a legit customers or just plain old cheap customers that you will have issues down the road with most likely. Second there is never enough info to even understand what the request is to began with!
We are reputable moving company and this is typical request we get from Thumbtack Customer:
Type of move: House
Box count: 20-40
How the can i estimate or give someone a price based on this? and you want $30.00 for it? I would say its worth $0.99 if you ask me!
Like other pros said, make them enter a Credit Card, even just for a $dollar to make sure people are serious about the services and not just bored and fishing around costing us $$$$$$$$$$$$$.
This is why i don't bother using it anymore, its a waste of $ and most importantly of my time, i hope i make sense and didn't waster my time writing this as well!