Your pricing has gotten out of hand!! There is no standard. I will make 2-3 contacts with potential clients and you charge me about $65 for jobs that I have not scheduled just as long as the client looks at my responseto their request. I prefere your pricing when it was a flate fee $3.33. If there is no change I will be removing my company from Thumbtack.
I have spent over $300 on your service i am a Dj and i have not ever gotten a Gig from your site. I feel like it is a scam. When you guys came on board things were working fine once you got bigger your started ripping off the VENDOR that's not fair to us this is why i stopped. I found myself spending for nothing. Gig Master is a head ache also ,but i don't spend as much as i did with Thumbtack.
There are too many Thumbtack customers who are just fishing and not really interested in the services. I am charged a high and fluctuating fee when customers just ask if I am available on a specific date. If I am not available, I am still charged as much as $25. I also do not like that I can no longer tailor my price to the job based on day of week and time of year. I used to love Thumbtack when I was only charged for bids I chose to make. I am not sure I will continue with Thumbtack under the current bid structure. I also now receive job opportunities for bid that are two states away.
As a wedding officiant, I have kept my price low to attract customers because part of what I do I consider a ministry to those without churches.
That being said, I feel I am being charged for contacts at the same rate as those who charge double what I charge. This has caused me to refuse contacts because I was being charged about $60 a month even if I contracted one wedding for $150!
I would appreciate a fee based on a successful contract fulfillment and percent of cost.
Thank you for the opportunity to offer my feedback.