The pricing is a bit confusing - sometimes leads reply "Yes, what's next.." and when you reply they never respond. I don't think I should have to pay for something like that just because they respond.
In the past, your fee's were far more reasonable. Now, most leads do not even go anywhere and there is a charge? I left Home Advisor because every lead was a race and cost a fortune for no response. Please reevaluate your fee schedule make it fair and leave it alone.
Notary jobs...by Oklahoma state LAW, I can only charge $5 per signature. You charge me 4.88/lead signature. Which means that I thought I was making a bit of money if I only answered 2 signatures or above...nope you charge me $4.88/signature. Screw that...yes I am extremely frustrated.
Wedding officiant...$20.88 per lead...EVEN when I did not send a quote and the client sent a mass message, are you available on my date. I have been charged for two of those. I never responded to the client and I passed on the lead, yet I have been charged twice. I've started protesting every one of them now.
I would love to have my money back on those two, but I know it isn't going to happen.
My base price for wedding used to be $65 and got jobs right and left, but when you upped your cost...It wasn't worth it. I raised my base cost $10 to split the difference.
In 2016 I did over 60 weddings. 2017, about 35-40...this year not even 20. September was my busiest month in the past, I would have one or more every weekend...2 this year. October, none...when I used to have at least 3.
I've been using you since 2014, maybe even 2013. Your services are not worth it anymore. I used to recommend you all the time to people at my weddings or just in conversation. Not anymore.