Many of the pros that told me about Thumbtack no longer use your services. They say you are like Homeadvisor/angies list.
It used to cost me $5 a lead and I was in one category. Now you charge $18 -$24 a lead and I am all the sudden in two categories, but it is all the same kind of work. I am at the point of advertising else where or signing back up with a local shop.
I do like that you do not charge for the bs leads and that I dont have to call you all the time and try and get a credit. I get to deside weather I am going to try for a job or not based on their information. Love that. Most people give themselfes away and I dont have to worry so much about the shoppers. (Other sites charge you for everyone and dont care if they are getting service. it is free to them so what do they want.) For the most part the leads I get are good. Jobs cycle into groups, where you will work for two months with no day off, if you like. To having only one or two jobs in a week. I have been doing this for 27 years. I am used to the roller coaster. I miss when people talked with friends and neighbors and pros like me did not need sites like these.
Its getting pricey and if it jumps again, so will I.
A way to make TT more worth fot me would be to make sure that the costumer is really interested when he replies to my quote and have me spend about $13. The last costumer costumer that replied to my quote probably did not even read it.
I wonder why those individuals looking for professionals are not fully informed about how professionals are charged? I have had conversations with many who are not ready to hire a professional but engage with multiple professionals with messages that will never lead to being hired. When I inform them that I am being charged for the right to get their email, which may have nothing to do with getting the gig, they seem shocked by that.
While Thumbtack is better now and only charging for those bids that lead to a contact instead of charging to just submit a bid, wouldn't the best way be to charge only for those contacts that lead to a job?
How would they know that though? I've been hired many times by customers who never marked me as 'hired'.
We're paying for leads. Once a customer contacts you, it's your responsibility to sell them the job.