@DefiningImagery I'm not going to go and change any of your settings, but I did send you a private message. Take a minute and look that over and respond once you have some time. I truly want to help in any way that I can.
What they are trying to say that it is a big deal to charge to credit card and you have it refund it. It would be a nice instant of TT charging our credit card the charge. But for us to prove the charge before you charge it. This cause problem with our banking.
I added "Due to changes at Thumbtack this is only a guide and this quote may increase or decrease. Please notify Thumbtack that you are unable to get accurate quotes."
@DefiningImageryAnd you shouldn't have to come on here, waste your time to complain, just to have someone look into a problem that shouldn't even exist. Time is valuable to small business owners, something that must have been forgotten with these new "improvements." And there will be a lot of people looking for refunds because of this.