Its not just seeing the price . . . . the triple cost that is outrageous! The cost should remain the same as it was before because the lead is no different except that you put us up against 14 others with Instant Match. TT says it triples the cost now because if they do contact you it's more of a valuable lead. What? It's no different than before. To me our odds go down of securing a job because we are up against more pros instantly. Why couldn't TT just leave the price as it was. That was the complaint of many. I never had a problem paying each person I quoted because my success rate was high. For those who never got responses maybe they needed to learn the system a little better. Or had more reviews or samples. Or not respond to requests an hour after it was posted. The methodology of the previous system worked great for me personally - that is why I was a Top Pro. But now??? Paying triple? Sorry - - I will not quote for a photo event and pay $42 for a $200 budget and only have them contact me and then never respond back after the initial contact. That's why the rate has not been shown to us. Because we are all shocked at the TRIPLE increase. You heard the complaints that people didn't like paying for leads so TT took action. Awesome. But increasing the rate triple and hiding it - - - is plain and simple greedy - why hide it otherwise? Shouldn't anyone in the world not know the cost of something before they purchase it???? How about explain why you didnt leave it the same rate as before? Explain to us exactly why the triple increase in rate. Because now if they contact us they are more likely to hire us? Really? I had a 99% success rate when they contacted me before so . . . . . its no different. Maybe that is why I am so shocked. I just read a post where a person was charged $17 for a $45 job. Dont know what his profession is but . . . . he was outraged by the triple cost. I just spent $18 on a customer that contacted me - - and two others on the request. we had back and forth correspondence and a 30 minute phone conversation and she ended up not hiring me but one of the other pros. Great she sees more quotes and the freedom to contact all of them . . .. what if she did and all 5 or 10 of us have to pay $18 ????? The rate of the quote should never have changed . Ok maybe a dollar or two. But triple? Trust me - your triple price cost has changed this site and the pros use of it. And putting us up against 14 other pros. Keeping my fingers crossed so that the rate goes down and I can start quoting events again.
@kneel Our Head of Product recently spoke about this topic of only paying when you get hired. We have a ways to go before we get there, but it's one of the end goals. The entire video is educational, but he starts talking about the end goal of only paying when hired around the 14 minute mark:
Forget all this complexity and subjectivity as to what constitutes a legitiamate contact. Take a straight percentage from those who get the jobs, limit the number of quotes you send to a customer to 6, and ask the right questions in the request. Each individual type of industry can help you with that. I've made so many suggestions and been ignored. You've really made some big mistakes and the pros are trying to deal with it but we can't afford your outrageous system.