this is precisely why I have watched this platform on the side lines...just watching how it developes and BAD EXPERIENCES like yours prevent me from even considering this ....I used other forms of leads with out cost like here***
The simple fact that they have done so many big changes in the past 2 years clearly shows that they have no idea what they are doing.
Problem is we are losing more and more money and getting less and less jobs
All of you are so on point. Thumbtack has gotten greedy. Skyrocketing pricing now to quote. Charging us for basic questions that the customer ask on subjects that we've already covered in the quote! Im moving away from them because I don't think they give a hoot about the Pros. They constantly change their p;latforms so they can guage you more for quotes. A couple years ago they were decent, but now, it's become obvious that they are just solely in it for the buck. Really disappointed. Customers are out there "phishing" for pricing and the new way that Thumbtack sets up quotes, allows the company to charge you for the smallest inquiry. That's....bull..s!!!!
I am so glad to hear that I wasn't the only pro who's frustrated by the new system! Everytime I will call to complain, someone will tell me that they swiched from the old system cos a lot you pros didn't like the old system and every explanation that I got did not make any sense to me.
I really liked the old system, TT and always tried to promote the site to other businessowners, customers and I was really doing well! But now, I have totally scaled way down and not sure what TT has become any more. At least there are other pros that feel the same as I do and I really hope TT will listern and do something about it before they lose a lot of pros. Maybe it might not mean anything to TT to lose just one pro like me but please listern to all the feedbacks and act on it!
I concur. I feel as though I am throwing my money away to you and not obtaining any clients. Ipreferred the previous method. This process is more expensive than advertising on line with many com[anies and social media, etc. I shall be seeking a better source to obtain clients. TT doesn't care about the Pro .
I have been with TT since 2011 , which was much more fair to pros. $3.34 was more fair per view than $5.00 to $15.00 per view which evidentally leads nowhere. In recent 3-4 years TT has become selfish and uncaring to Professionals. No matter how often I phone and explain the issues, the company ignors the Pro and generates more income for TT. This is a bust a true LOSS fro Pros. PLUS customers are curious seekers, and if they happen to schedule, they don't show, plus geerally providing inaccurate e-mail or phone number. Thumbtack is totally unfair for the Pros. just like the newer company, Bark ,or the older company, Angies list. Greedy and uncaring for the Professionals.