It would be good if I wasn't charged until after I make a proposal to a customer. With weddings it is impossible to know how much to charge until after a conversation about the needs of the couple. Some weddings are very basic, others are more involved and require more time.
@Jr2 It can sometimes be challenging when a customer doesn't respond. We want to remind you that what you pay for on Thumbtack is a lead and chance to sell yourself. Hires are never a guarantee, however, the idea is for the pro to earn enough hires in the process to make up for the cost of those connections. There will always be those customers who go a different route or are unsure, however, there will also be those customers who know what they want and are ready to hire. We're always adjusting prices and working to determine what is fair, be sure to check out our recent Q&A wrap up about pricing HERE.