I see the payment method addition already, thanks.
I'd like to see the service area better defined; I get requests from clients that are 2.5 hours away and they expect to pay the same amount as a client who is 30 mins away.
Just like you have add-ins for rehearsal or help with vows, maybe an add in for mileage or customer being out of the determined service area.
I'm in the wedding industry my comments might not be shared by others who are not.
Thanks for the opportunity to give input.
Hello @rasman211 it seems like there may be some confusion on how Thumbtack works. I took a look into your account and found that you have Instant Match on for your Outdoor Landscaping and Local Moving services and not the many others you have. This page and video have some great information about how things work, whether using Instant Match or not: https://help.thumbtack.com/article/cost-of-customer-contacts
If you still have questions feel free to reach out to our teams: https://help.thumbtack.com/article/how-to-contact-us. You can also feel free to send me a PM and I'll try to reply with some answers as soon as I can
How about being able to set up a minimu price per job? I've gotten too many leads with outrageous expectations, like an editing job to be made in 1-2 hours or a music video production fow which the client was looking to pay about $500. In my case, if I'm getting charge anywhere from $10 to $30 per lead, then unless I can bill at least four hours, it's not worth it. I belive that if the client saw "starting price $x/hr" and then "minimum project cost $4x, or $150 or whatever number we each come up within our industry, we can help push out all the amateurs with unrealistic expectations. It also helps them get educated, if they can see a list of Pros not only with hourly rates, but also with minimum charges.
On a side note, Thumbtack should change the naming. Us Pros are TT's customers, not the alleged Customers. This erroneus language is probably a symptom of how TT thinks about the people actually paying for their services.