I AGREE! Now, we don't have to pay upfront for the initial contact.
I was finally able to recommend a book to someone without having to pay for it. In the past, I wouldn't answer. I would just let the question/situation go because I would get charged for helping someone. That's awful & it's the one thing I hate the most about Thumbtack.
If you're lost in a city and you ask for help, should you be charged for that contact??? NO! But Thumbtack has other ideas. I think it's just a matter of time for someone to create another, better, more efficient Thumbtack because clearly, there are problems and people are fed up with how the ratio of money mostly goes to the Thumbtack and not the companies bidding on the jobs.
I like being able to check on the individual to see if what they want is within my professional expertise BEFORE I send a quote. So NO to instant match as TT frequently gets it wrong about what I do. ALSO I will NOT set a weekly budget for $185 for PTSD/Trauma Life Coaching -- this is way more than what I charge for a session! Let's get real TT we are looking to make money, find clients NOT just put money into your pocket!