The service fees are extremely high and unreasonable. At first, several years ago, Thumbtack got me some lead. I guess because there are so many compeitors I have gotten zero. I no longer use Thumbtack cause I get nothing in return.
@Mystifire Our long-term plan is to eventually have pros paying when hired. However, that’s down the road and the most recent changes are part of the necessary steps to get there. In the meantime, I’d like to look into your travel preferences with you to make sure things are in order. Feel free to private message me with your account email address and we can get started.
Can you please explain how the current pricing structure will help "get down the road" to having a pro pay when hired? How is the new policy of triple charging a Pro for a "contact" a vehicle to charging a Pro for being hired?
Sounds a bit convoluted to me. I'm a photographer but also an investigative journalist and I'm finding some very strange policy changes at TT that are a bit suspect; charges that were not approved by the Pro beforehand, arbitrary amounts that make no sense , leads that seem to be, well, FAKE or unsubstantiated or difficult to prove.
@studio656west we recently released a video where one of our Product Managers talks about our plan with our pricing structure. When you brought up how your curious as to how our current model will eventually get to only paying when you get hired, I thought of this video. I think you and the many pros on this thread would find it helpful. Around the 10 minute mark he starts talking about how our current model is one step closer to only paying when you're hired: https://www.youtube.com/watch?v=-G4y6XUg8cA&feature=youtu.be
Hello! I am a DJ and love using Thumbtack, but i have some concerns, not sure if you share the same...
How can you determine if a client is serious or not to justify the cost to charge various amounts to your choosing? I think it should be the same price for all, regardless. Sometimes the clients with the least information are the more serious, as oppose to the one who ask everyone "Are available for my date?"
Can we get rid of those automatic responses that are there for the client, and make them actually type a personal message to interested Pros? I put up a lot of money and sweat to try and land jobs and have had success.
How about inputting a module for us to weed out those just trying to see what the going rate is? Make them pay $0.50 to a $1 for each Pro they are interested in??? Or maybe put out a disclaimer before they say they are interested in a Pro's service, you can alert them? And by doing so, letting them know it will cost the Pro you are contacting a service fee, whether they decide to hire them or not, once they make contact with them, and to be mindful and considerate.
Just a suggestion. If I were the customer, it would make me think twice before selecting a Pro. Thumbtack will still get paid their due diligence and acquiring it more in a credibly profitable way. Everyone wins!