Pricing Suggestion

[Javier1]

lo my name is Javier I like to work with you but I am in agreement a client canceled me and I was doing another job on the other side of the city of denver and she demanded an estimate on the day that I could not and she canceled me and They charged $ 56 dollars and I no longer contacted them. It seems unfair that I can solve that in the future with another client and I do not spend my money without winning. It is not my first time.

[Jorken2]

Refund from a customer putting project on hold

[Truone830]

Same thing happened to me!😡

[MidknightGenius]

@Meckell @Kameron 

I have a few leads that asked for estimate or available time. I responded within a few mins and followed up a few times after, but no response. 

Can I get a refund on these leads? 

[Kameron]

@MidknightGenius when a customer has enough interest to reach out and give the pro an opportunity to sell themselves with their response it won't be a contact that's refundable. For further clarification on when contacts are refundable, you can check out this page HERE.

[MidknightGenius]

@Kameron The refund policy should cover leads that use a templated response of "can you give me an estimate" or "what's your availability" and that don't respond after that

[Bateshandyman]

I quit responding to those all together, I know it sucks for the 1 out if 10 people that are serious about getting work done but I can't afford to keep giving 20 to 40 or 50 dollars whenever simeone

[Bateshandyman]

I quit responding to those all together, I know it sucks for the 1 out if 10 people that are serious about getting work done but I can't afford to keep giving 20 to 40 or 50 dollars whenever simeone wants to check it the app

[AutumnElectric]

@Bateshandyman  exactly. if the client is real, they'll list a scope of work in the message area. I stopped bidding on the "what's your price?" a year ago

[DJStevie]

@MidknightGenius

You have my vote on this refund policy suggestion!! Tired of sending messages and not hearing from them

I'm also tired of getting of receiving "What's your estimate?" "What your availability?" My pricing is in my profile so asking me my estimate means that they didn't read my profile, and availability, if my calendar isn't blocked off, then they have my profile which means I am available.