@Ayhan it can understandably be disappointing when a customer doesn't respond back to you. On Thumbtack what you pay for is that first connection and the opportunity to sell yourself and seal the deal. Not every lead is going to pan out but the idea is to get hired enough times to compensate for those. In those situations, I recommend sending a follow-up message if you haven't already to remind them that you're still available and attempt to add something in your message that will help the customer see that you're the best option for them. If they still don't reply then it's likely time to move on and focus on the next one.
@Kameron Disappointing? Are you serious? You think I am writing all this explanation because of my emotional reaction? I think you don't try to understand what the problem is. I assume this is a standart answer you sent. I said that again and again, I don't send quotes for these clients, they chose me!!! They chose me.
Has anyone else been charged for a quote where the client did not specify they are looking for a Pro in their specific City or Town and then after you quoted, they sent you a message asking you if you live in the specific City or Town and you do not get the job because of it? I service the area but I do not live in the area. The client could have and should have looked at my profile which shows where I am located and the areas I service and should not have sent that question which cost me $35.00. I feel cheated that I had to pay $35.00 to a client who will not use me now or for future jobs because of my location.