Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
GrampysMagic
Level 7

Timing is EVERYTHING!!!!

I received an email tonight (Sep 14, 2019 at 8:03pm) it was for a gig:

Date: Sat Sep 14 2019 Time: 2:00 PM Length: 1 hours        <-- note Date and Time

futher down in the email, TT suggests:

Accept or decline by 6:00am on Sunday, September 15th.

 

Really TT?  REALLY ????

6 responses
MR
Level 11

Re: Timing is EVERYTHING!!!!

This should clearly get a credit. But I can’t believe that the TT algorithm doesn’t do date accuracy checking before it sends the lead. This is a very easy test to code and it’s hard to believe it isn’t written in the algorithm.
Moderator
Moderator

Re: Timing is EVERYTHING!!!!

@GrampysMagic that is odd that the date and time had already passed. Was this an exact match lead that you were charged for? Or was this a partial match lead that you weren't charged for until you accepted? Or was this a notification for an opportunity in the Jobs tab? If you can get me the customers name as well I can look into this a bit further and report the timeframe error. 

0 Kudos
GrampysMagic
Level 7

Re: Timing is EVERYTHING!!!!

Here is the info:

Timothy M. wants your availability.
Balloon Twisting
Oak Park, IL 60301
Date: Sat Sep 14 2019
Time: 2:00 PM
Length: 1 hours
1 hour$125
Includes: Balloons, Air pump
Age of guests: Younger than 4 years old, 4 - 6 years old
Event type: Birthday party
Number of guests: 11 - 20 guests
Balloon art type: Simple balloon twisting (e.g., one-balloon dog)
Face Painting services: Face painting is not needed

0 Kudos
Moderator
Moderator

Re: Timing is EVERYTHING!!!!

@GrampysMagic thanks for that info! I'm seeing that this customer reached out on the 13th, so I'm not sure why the email was sent to you after the event was over on the 14th. Could you send me a private message with a screenshot of the email you received? 

0 Kudos
GrampysMagic
Level 7

Re: Timing is EVERYTHING!!!!

sent...

0 Kudos
GrampysMagic
Level 7

Re: Timing is EVERYTHING!!!!

I shouldn't matter... but they wanted my availability at first and I never responded

0 Kudos