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topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?

Weekly Budget

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If i set a weekly budget of $35 why am i being charged almost $80 for the week? . This doesnt seem right and I am really confused.

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Moderator Kameron
Moderator

Re: Weekly Budget

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@alishacamille I'll be looking further into this for you with our teams to find some answers. Keep an eye out for a direct message from me here soon 

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Moderator Meckell
Moderator

Re: Weekly Budget

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@alishacamille I'm happy to look into this for you! When was it that you set your budget to $35? Upon that, are you referring to charges for Wedding and Event Photography? I'm noticing that you have a few different services and different budgets for each. 

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Re: Weekly Budget

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In regards to wedding and event photography my budget is set to $35 . two charges were made today for about $72 or so.

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Moderator Kameron
Moderator

Re: Weekly Budget

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@alishacamille did you recently lower that budget from an amount higher than $72 to $35, or has it been set to $35 for quite some time. 

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Re: Weekly Budget

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It’s always been that way. I just recently started promoting that service
Moderator Kameron
Moderator

Re: Weekly Budget

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@alishacamille even with a budget set, we'll still allow pros to exceed that budget if a job comes along that they really like. Did you happen to notice any verbiage on the second job that said you can accept the job and that it would exceed your budget?

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Re: Weekly Budget

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No I did not get any warning and was not able to decline or accept job if it exceeded my budget .
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Moderator Kameron
Moderator

Re: Weekly Budget

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@alishacamille I'll be looking further into this for you with our teams to find some answers. Keep an eye out for a direct message from me here soon