Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 5713: Quote pricing / how much will I pay per quote?
topic id 100: Is quick reply worthy of charge?
topic id 5305: Website Design Pricing
topic id 3937: Unhappy with thumbtack
topic id 4155: Rates for Yoga Instructors in Los Angeles
topic id 3778: Client omitting detail of project.
topic id 2297: Why Am I getting Charged so much for one lead 35.00 for a wedding lead!?!?
topic id 717: Receiving ratings without performing any work
topic id 1855: charging
topic id 578: Only Pay For Contacted Leads?
Charsie1

Outragous cost

I don't know about anyone else, but I'm starting to get really angry! The cost has gotten ridiculous and now it seems as though I'm constantly getting fake leads! I have on who seems to not speak prop...
by Charsie1 Level 5 30m ago
2 21
2
21
dback48

Instant Match

I got charged $15 dollars on one contact when before I used to pay $5 dollars a quote. Plus, once they added 10 more quote per a request, it allowed horrible photographers to gouge prices below what w...
by dback48 Level 5 50m ago
8 48
8
48
Pololescaille

Pricing

The new system Instant Match doesn’t work for me. Thumbtack now look like Home Advisor! I quit when I was using Home Advisor then I found thumbtack and it was amazing compared to H.A. Now they are the...
by Pololescaille Level 5 6 hours ago
22 294
22
294
Av8tress

10 Days & Counting & Still No ANSWER!

Since I've been complaining on this board, I received, to my surprise, 3 potential clients. I was stunned so I went along and sent them each a quote on July 22nd & 23rd.  Today is the 3rd of August an...
by Av8tress Level 6 yesterday
2 5
2
5
FestiveLights

My Open Letter To Thumbtack

Doubt this will go anywhere, but felt the need to post it. Dear Thumbtack, As a pro on your platform for over a year now, my company had a great experience until recently. When I first stumbled upon y...
by FestiveLights Level 5 yesterday
9 5
9
5
GinaP

Charged for no reason

I just got charged by thumbtack when I haven't gotten contacted by anyone new. Does anyone know what that's about? And who can I contact to get that fixed? thanks-
by GinaP Level 4 yesterday
0 1
0
1
studio656west

Fake Leads?

I'm beginning to think some of these "leads" aren't real people but just manufactured by Thumbtack to get Pros to quote. My last quote was to a woman named Heather Almaguer, looking for a family portr...
by studio656west Level 7 yesterday
9 43
9
43
CiscoLv21

Got MSG asking what next. Called Customer used someone else? Why am I billed?

I checked my inbox, the customers phone was listed...I called him and he stated he went with someone else? I think I was charged by Thumbtack, can this be resolved?
by CiscoLv21 Level 4 yesterday
0 1
0
1
dmbcpa13

Refund

I got a “response” from a customer that said “Would love to, but $1,000 seems a bit too much for me unfortunately.” This is a rejection of my quote. Thumbtack will not refund me the money. This is, in...
by dmbcpa13 Level 5 Saturday
1 2
1
2
HansenJC

Is Instant Match ON? Or is it Paused?

On? ~~ Or Paused?Is it ON?   Or is it Paused?
by HansenJC Level 6 Friday
0 2
0
2
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