Pricing, payments & refunds

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results: 10
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
ptlola

Pros are suffering

As I am running into walls with Thumbtack, and I am trying to communicate some common-sensical needs, I am reaching the end of my rope. Right now, I just finished talking to an agent who basically ins...
by ptlola Level 4 yesterday
3 4
3
4
Amybrown

Leads that choose to hire then never respond.

After getting a lead,  the client accepted my bid and said he would contact me.  He never followed through and Thumbtack took the money for that lead,  while nothing materialized into a job for me.   ...
by Amybrown Level 4 yesterday
4 2
4
2
sweetheart7141

Questions??

Hello, this is my first time on here, and I had a couple of questions if anybody could help me out. I recieved a new lead who had 2 different profiles pop up in my inbox. I was charged for both profil...
by sweetheart7141 Level 4 Monday
0 4
0
4
rareuser

Raising prices but do not state what the prices are!!!!!

I rarely if ever use thumbtack now.  they woudl not have to raise their prices if they told us how  much we are charged. SO i no longer submit quotes.  I plan on just deleting them at this point.  I w...
by rareuser Level 4 Thursday
4 5
4
5
Smithkat1981

Prices RAISING for the Home Organizing Industry!

Got an email stating that TT will be raising its prices for the Home Organizing Category.In this email, it clearly states that it will charge based on how many rooms need to be organized.1 room is X. ...
by Smithkat1981 Level 5 Thursday
2 9
2
9
ReeseTee

Eliminating Ghosting:

Please forward to your overlords:Make the Job Poster give a $1.00 deposit to participate in the Thumbtack system.Once they indicate they have hired a Pro; the JP gets their dollar back.If zero Pro's r...
by ReeseTee Level 7 Wednesday
19 25
19
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JL3

Charged? Not my service area

Does anyone else have a problem with getting charged for “exact matches” because of service areas? If I don’t mark a certain city in my info...that means I don’t service that area! Why is Thumbtack co...
by JL3 Level 4 Wednesday
2 3
2
3
smishra

Refunds for targeted leads.

Last week and this week I blocked off days on my Thumbtack calendar because I have a project to finish and I will be traveling.  However, Thumbtack is continuing to send me targeted leads that are pre...
by smishra Level 5 3 weeks ago
1 6
1
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crussell821

Refund for suspicious activity?

I was corresponding with a job poster and I think he was about to hire me, but now the request is showing up as ‘expired’ with a message that says ‘this lead was suspicious so we removed it for now.’ ...
by crussell821 Level 5 3 weeks ago
0 3
0
3
Ellie_Tabari

Undoing a Profile Report

I recently reported a customer as I could not get a hold of them after completing services. I don't know if the reporting prompted them to answer back but I got a reply about remitting payment finally...
by Ellie_Tabari Level 4 4 weeks ago
0 1
0
1
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