Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 3
topic id 578: Only Pay For Contacted Leads?
topic id 717: Receiving ratings without performing any work
topic id 100: Is quick reply worthy of charge?
Pololescaille

Pricing

The new system Instant Match doesn’t work for me. Thumbtack now look like Home Advisor! I quit when I was using Home Advisor then I found thumbtack and it was amazing compared to H.A. Now they are the...
by Pololescaille Level 5 yesterday
15 185
15
185
Xian

Thanks for sharing

I just wanted to say thank you to everyone who has been posting in this section. Since the change I had been wondering what I was doing wrong, I used to be able to leverage my strong customer service ...
by Xian Level 2 Friday
3 0
3
0
ajacksphotos

New system

**UPDATE** If anyone wants a breakdown of the current system vs the old system I just did a quick analysis of my 2018. I'll be completely transparent and tell you what I spent in quotes and what I ear...
by ajacksphotos Level 5 Friday
19 45
19
45
Dtexasman

Fees

Hi EveryoneI don’t mind paying for leads, but this new system does not let me know how much a potential conversion will cost me until after my card is charged. We aren’t stupid. This has to stop as ma...
by Dtexasman Level 5 Thursday
29 53
29
53
magicmikecat

Fee Suggestion(s)

Browsing through the different topics and forums it appears many people are turned off by the new pricing.  I agree - I just received a comment "how much is your fee" (it was already in the quote) - I...
by magicmikecat Level 4 Wednesday
10 8
10
8
magicmikecat

Magician Quotes

I do magic shows and balloon animals - when I get a request for balloon animals, I can send a customized quote based on the event and give them specifics as to what I can provide.  Sometimes I also ge...
by magicmikecat Level 4 Wednesday
1 2
1
2
Joan

One example of the new "improved" system

I am NOT a happy camper.   Day before yesterday, I knew exactly how much it would cost me to send a quote for a service. Today, I can send the quote for free...but I have no idea what it may cost me i...
by Joan Level 5 Wednesday
5 12
5
12
Marhappy777

Posting what each quote Cost ??

Show what each quote cost before we decide if we want the job.
by Marhappy777 Level 4 Tuesday
5 6
5
6
dmbcpa13

Refund Rejection

I requested a refund for a customer who hit the hire button on me by accident. Never said a word to me.. I sent a quote, received no response, and out of the blue I read "Congratulations! You've been ...
by dmbcpa13 Level 5 Monday
4 2
4
2
Nana1123

Payment Options

Do they accept cash ?
by Nana1123 Level 1 a week ago
0 0
0
0
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