Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
Filter
Filter by Region and Occupation
Filtered by Region / Occupation
Sorted by:
Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 100: Is quick reply worthy of charge?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
topic id 5571: Pricing
topic id 7120: Charging practices
topic id 7090: Insanity
topic id 6931: TV commercial
topic id 5713: Quote pricing / how much will I pay per quote?
topic id 5305: Website Design Pricing
topic id 3937: Unhappy with thumbtack
topic id 4155: Rates for Yoga Instructors in Los Angeles
dback48

Instant Match

I got charged $15 dollars on one contact when before I used to pay $5 dollars a quote. Plus, once they added 10 more quote per a request, it allowed horrible photographers to gouge prices below what w...
by dback48 Level 5 3m ago
9 53
9
53
vinamrata

Let's talk about our pricing

Hey there! I’m Vinamrata, a Product Manager responsible for what we charge you for contacts on Thumbtack. Our goal at Thumbtack is to help customers find the right pros and hire them. We try to get yo...
by Thumbtack Employee vinamrata Thumbtack Employee 49m ago
29 1761
29
1761
JasonB

Good news about pricing!

In the few months since this Community launched, we heard a lot of pros saying that they wanted to see prices before they send quotes, since that helps them make better decisions for their business. Y...
by Community Manager JasonB Community Manager 2 hours ago
2 136
2
136
bonnie_bill

What rating would Pros give to Thumbtack

I would be curiouos. And I think Thumbtack could learn a lot from having their Pros rate the Thumbtack lead generation services. Just as reviews tell the Pro & the community of the experience and the ...
by bonnie_bill Level 4 7 hours ago
1 4
1
4
Meckell

Pricing Suggestion

We're seeing a lot of great suggestions on the "Let's talk about your profile"  thread. If you have suggestions that pertain more to pricing rather than a profile, please send them here. 
by Moderator Meckell Moderator yesterday
0 182
0
182
Boothglam

TT charging for quotes and never getting hired

I found myself thinking this was going to boost my business but instead it’s just hurting it with me having to pay for a single question a client has. Usually you don’t get hired customers just want y...
by Boothglam Level 2 Friday
7 10
7
10
Annexxomega

Technical issue

I can't send bids using the app. It keeps stalling out after a pop up about setting a budget clears.
by Annexxomega Level 1 Friday
0 1
0
1
Dtexasman

Fees

Hi EveryoneI don’t mind paying for leads, but this new system does not let me know how much a potential conversion will cost me until after my card is charged. We aren’t stupid. This has to stop as ma...
by Dtexasman Level 5 Thursday
51 155
51
155
Sav

New pricing structure

I have been with Thumbtack for some time. When I first started, the payment process was by credits. You purchased credits and could see how many credits it would cost you for each bid you selected. Th...
by Sav Level 5 Thursday
39 135
39
135
Mariam

Requesting refunds

I need a refund. You just charged me for a flaking person who is not looking for hiring anyone. I need to talk to some Thumbtack representative not just leave message like this.
by Mariam Level 1 Tuesday
2 22
2
22
Want to say something?
Ask questions, trade tips or swap stories below.

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.