Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
RuffHDT

Talking to the man

Hello there fellow Pros. I have an appointment to talk to the man (Marco) this evening and we are going to discuss the pricing structure. IN A FEW WORDS, please let me know what your suggestions are. ...
by RuffHDT Level 6 02-22-2019
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lduff11

Credit Card Scammers using TT to contact pros

I have received several scammers lately.  They try to setup a project or work with me by asking for a bid for an expensive project.  They are usually very interested in whether I accept credit card pa...
by lduff11 Level 5 02-19-2019
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Themakeupconnec

Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence

One thing that bugs me about Thumbtack is the lack of replies from leads.Thumbtack's own Director of Marketing, Allyson Letteri, messaged me directly and didn't even bother to respond to my messages. ...
by Themakeupconnec Level 5 02-17-2019
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Yoseco

Leads

Hi everyone, I'm new to thumbtack and have been receiving leads, however, only 2 out of 6 paid leads have turned out into jobs. Why are we paying for leads when customers choose another contractor and...
by Yoseco Level 5 02-13-2019
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Mariam

Requesting refunds

I need a refund. You just charged me for a flaking person who is not looking for hiring anyone. I need to talk to some Thumbtack representative not just leave message like this.
by Mariam Level 1 02-12-2019
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Anamrt

Overpriced

Hello, im seriously amazed at how high the cost of useless quotes became on Thumbtack. Its useless to charge $33 to wedding coordinators, if we dont ger hired, obviously Thumbtack feeds itself on our ...
by Anamrt Level 5 01-30-2019
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GuestChefM

New Model?

I know I'm not alone in feeling that the current fee model is a blatant money grab.I have a 100%, 36 5-star reviews and had 3 successful years using the old model. Small fees, refunded if not viewed t...
by GuestChefM Level 5 01-29-2019
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Antelligent

False Leads & Outrageous Cost

A lead decided to select me for hire out of a list of photographers at 1:37 AM. So Thumbtack charged me $8.11 to respond back and accept the lead, however though, the lead (Adrienne L.) didn't bother ...
by Antelligent Level 5 01-16-2019
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MontannaRaehair

Worth the investment

I must say at first I was a little skeptical about paying for each quote I sent out to Potential customers. After using thumbtack for almost a year, I have to say it’s totally totally worth it! Just l...
by MontannaRaehair Level 4 01-16-2019
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DJStevie

Credit Card charges

Whatever happened to Thumbtack charging us at $100? Now it's $50? Why do we set a budget if they are going to charge us for every $50 usage? They are essentially setting a budget for us.
by DJStevie Level 12 01-15-2019
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