Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Indablue

Housekeeping

Lately I'm getting customers, that don't seem to want a service, they get on here and I get charged for talking to them, one was $18.  For the life of me, I can't understand that, she decided she was ...
by Indablue Level 5 07-10-2018
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JasonB

Requesting refunds

We often get questions about how pros can request a refund. Check out this article in our Help Center: https://help.thumbtack.com/article/request-a-refund Is this helpful? What advice would you give t...
by Community Manager JasonB Community Manager 05-01-2018
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