Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
TheLast10SF

Quote pricing / how much will I pay per quote?

 Is there a way to see how much I will pay for a quote *if* the customer responds? 
by TheLast10SF Level 7 08-21-2018
1 15
1
15
spaceexpress

Wrong charge

Hello. My moving company was hired by someone accidently, this person probably click the botom by mistake and sent "I'd go different rote" right after that. However I was charges $22.17. I would need ...
by spaceexpress Level 1 08-18-2018
0 1
0
1
Mike

Lol Pricing

So when they get too many people complaining about pricing.  They shut it off, so nobody can read about what’s going on in TT. I thought this was supposed to be a community. But it’s not! It’s one sid...
by Mike Level 6 08-16-2018
0 1
0
1
Pololescaille

Pricing

The new system Instant Match doesn’t work for me. Thumbtack now look like Home Advisor! I quit when I was using Home Advisor then I found thumbtack and it was amazing compared to H.A. Now they are the...
by Pololescaille Level 5 08-15-2018
24 294
24
294
Av8tress

10 Days & Counting & Still No ANSWER!

Since I've been complaining on this board, I received, to my surprise, 3 potential clients. I was stunned so I went along and sent them each a quote on July 22nd & 23rd.  Today is the 3rd of August an...
by Av8tress Level 6 08-13-2018
2 5
2
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INDNGRL

What am I paying for?

I paid $30 for a quote of $400 this is ridiculous. I am not told how much the contact will cost me and when I set a budget I only get about 1 or 2 leads for that. Also, a customer contacted me and tol...
by INDNGRL Level 1 08-13-2018
4 14
4
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Lw

Multiple charges

I am a travel agent and after receiving a contact, this customer kept asking more questions and I was charged each time! This isn't right!  It takes a few conversations most times to book travel.  Esp...
by Lw Level 4 08-13-2018
0 3
0
3
leeguerette

how does Thumbtack calculates its rates for a quote?

I am trying to do this without instant match because I am on the computer all the time. but  I not receiving any contacts.    How does thumbtack calculate its rates for a quote ?This is buying somethi...
by leeguerette Level 4 08-11-2018
0 1
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1
tennhillbilly

Setting budget glitch

Every time for the past week I got to set my budget I receive a " check your Internet connection and try again". While this is going on in the center of my screen at the bottom in a black banner it sa...
by tennhillbilly Level 4 08-11-2018
1 1
1
1
aylads

Thumbtack Automatic Quotes and high cost

I have been with Thumbtack for 4 years and am seriously considering leaving. I loved the ability to offer personalized quotes so people got an idea about my business and what I offered. I could also s...
by aylads Level 6 08-08-2018
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