Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
topic id 17313: Thumbtack pricing for professionals
topic id 16038: Quote pricing calculations
topic id 16031: Fixed Rates vs Hourly Rates
topic id 100: Is quick reply worthy of charge?
topic id 14288: Declined "Leads" charged
topic id 578: Only Pay For Contacted Leads?
Mariam

Requesting refunds

I need a refund. You just charged me for a flaking person who is not looking for hiring anyone. I need to talk to some Thumbtack representative not just leave message like this.
by Mariam Level 1 a week ago
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Vcourtney89
by Vcourtney89 Level 1 2 weeks ago
0 1
0
1
rasman211

Account issues

To all businesses owner.. Please reply to my issues have you ever been charged or have to pay a bill to thumbtack account for a customer you have not had any contact or conversation with ??
by rasman211 Level 5 3 weeks ago
0 21
0
21
ProfoundEnt

Direct Message vs Lead Respond

I've noticed lately that a general request will come in and before I get a chance to respond to it the same client messages me directly.  As soon as they message me directly I no longer have the optio...
by ProfoundEnt Level 4 3 weeks ago
1 1
1
1
Anamrt

Overpriced

Hello, im seriously amazed at how high the cost of useless quotes became on Thumbtack. Its useless to charge $33 to wedding coordinators, if we dont ger hired, obviously Thumbtack feeds itself on our ...
by Anamrt Level 5 3 weeks ago
17 119
17
119
TXArchitect

Pricing for Architectural Design Fees

How best is it to set your pricing structure for a job when it is based on information not yet seen?   When I use the template to sending a fee proposal to a potential client through Thumbtack, it is ...
by TXArchitect Level 5 3 weeks ago
0 0
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K-9

Is Anybody Else Getting Charged for Requests that were DECLINED Or is it Just Me ???

Hey, wishing you ALL a very Happy New _ Can Thumbtack Survive This? Got my Insights and I've got a Question. Is there Anybody Else here Getting Charged for Requests that were DECLINED_ OR _  is it Jus...
by K-9 Level 6 3 weeks ago
3 4
3
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traynorpiano

How about a "Preferred Client Status"?

I would like to suggest that Thumbtack offer a "Preferred Client Status" for clients who will give their phone number, and offer a little more detailed information about their request.  You would prob...
by traynorpiano Level 6 3 weeks ago
0 2
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2
GuestChefM

New Model?

I know I'm not alone in feeling that the current fee model is a blatant money grab.I have a 100%, 36 5-star reviews and had 3 successful years using the old model. Small fees, refunded if not viewed t...
by GuestChefM Level 5 3 weeks ago
6 3
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HansenJC

Is Instant Match ON? Or is it Paused?

On? ~~ Or Paused?Is it ON?   Or is it Paused?
by HansenJC Level 8 3 weeks ago
0 8
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8
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