Pricing, payments & refunds

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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Musicladie4

Leads that are too far away. I get charged for leads that customers feel I am too far away.

Since I live in a large city, people will not travel across town to work with me. I would like to be able to post what zip codes most likely to come to me. I waste a lot of money with students saying ...
by Musicladie4 Level 4 09-27-2019
0 1
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mkaufman

Ahhhh Thumbtack you can do better!

I know this has been mentioned many times before but I've been disappointed lately with the leads I've been paying for. I've been a Thumbtack subscriber for years but lately I've put more effort into ...
by mkaufman Level 5 09-20-2019
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ScottArcangel

Continuing to lower Customer budget options without regard for Pro ROI

In today's Jobs Tab - Matthew C in Jim Thorpe PA wants to hire a 5-person wedding band for an 8 hour gig for under $300. Already ridiculous. The fee to bid on this gig is $33.05.  $300-taxes-TT fee / ...
by ScottArcangel Level 7 09-19-2019
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MLCC

Pricing and Lead Process

I offered this feedback today when I declined a lead. I thought I'd share."The lead prices for this level of conversation is way too high.I'm thinking this process for communicating with leads and hav...
by MLCC Level 6 09-19-2019
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MR

Got charged for a Lead I cannot See

A lead came in to my inbox (Direct leads) AND Jobs tab (Opportunities) at exactly the same time - it was the same lead.   I passed on the Opportunity lead as it is outside of my scope of service. The ...
by MR Level 10 09-17-2019
0 3
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3
GrampysMagic

Timing is EVERYTHING!!!!

I received an email tonight (Sep 14, 2019 at 8:03pm) it was for a gig:Date: Sat Sep 14 2019 Time: 2:00 PM Length: 1 hours        <-- note Date and Timefuther down in the email, TT suggests:Accept or d...
by GrampysMagic Level 7 09-16-2019
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ChefOfAllSeason

Price Reduction for Leads

Last Friday I received this email:Hi Mitchell, Starting today, you’ll pay less for leads.  We’re lowering prices in select categories. Which means that on average, you’ll pay less for leads and your b...
by ChefOfAllSeason Level 10 09-09-2019
0 3
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cgema

Where did I go wrong with this lead?

Can someone tell me where I went wrong. I responded to her emails immediately and was able to accommodate her. Even followed up and no response. And I paid for this!RWThank you very much for reaching ...
by cgema Level 7 09-03-2019
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StoriesUpSTL

Leads where the customer doesn't know their budget.

Why do leads where the customer lists "I'm not sure" under budget cost about the same as leads where the customer does know and lists their budget?I'm proposing that these "I'm not sure" leads should ...
by StoriesUpSTL Level 8 08-30-2019
0 1
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1
tmholbert

Does Thumbtack hide the Pro's profile once they've reached their weekly budget??

Does Thumbtack hide the Pro's profile once they've reached their weekly budget??I can;t find my profile ANYWHERE! I normally in the top 10-12 profiles but when i look myself up, I am not showing...
by tmholbert Level 5 08-22-2019
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