Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
Smithkat1981

Prices RAISING for the Home Organizing Industry!

Got an email stating that TT will be raising its prices for the Home Organizing Category.In this email, it clearly states that it will charge based on how many rooms need to be organized.1 room is X. ...
by Smithkat1981 Level 5 12-05-2019
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ReeseTee

Eliminating Ghosting:

Please forward to your overlords:Make the Job Poster give a $1.00 deposit to participate in the Thumbtack system.Once they indicate they have hired a Pro; the JP gets their dollar back.If zero Pro's r...
by ReeseTee Level 8 12-04-2019
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JL3

Charged? Not my service area

Does anyone else have a problem with getting charged for “exact matches” because of service areas? If I don’t mark a certain city in my info...that means I don’t service that area! Why is Thumbtack co...
by JL3 Level 4 12-04-2019
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crussell821

Refund for suspicious activity?

I was corresponding with a job poster and I think he was about to hire me, but now the request is showing up as ‘expired’ with a message that says ‘this lead was suspicious so we removed it for now.’ ...
by crussell821 Level 5 11-19-2019
0 3
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3
Ellie_Tabari

Undoing a Profile Report

I recently reported a customer as I could not get a hold of them after completing services. I don't know if the reporting prompted them to answer back but I got a reply about remitting payment finally...
by Ellie_Tabari Level 4 11-14-2019
0 1
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TinaChristian

Requesting refunds

Hi,I am having an issue with TT refunding my account on potential clients that ghost me. I respond several times to an inquiry, but they never respond.  I talked to Eunice on Chat about this and she r...
by TinaChristian Level 4 11-06-2019
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ustechninja

Thumbtack Woes

I'd love to see the following changes. Whatcha all think?Figure out a way to categorize those undercutting the normsRequire clients to put their budget for everything and make sure they know if their ...
by ustechninja Level 4 11-05-2019
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loraleew

Remote lessons misunderstandings/Declining leads

I am a music teacher and I teach online lessons as well. I have been getting requests where the students misunderstand that I am not local and reach out to me. Since I teach online, I think "oh, aweso...
by loraleew Level 4 11-04-2019
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IntimatelyYours

Paying twice for the same lead

I've noticed a few customers are requesting quotes more than once.  I sent them a quote the first time, and didn't hear from them.  Then they request another quote, and I hesitate to respond a second ...
by IntimatelyYours Level 4 11-04-2019
0 4
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vistascleaning

The very unfair competition

I just want to express my concern about the prices of my competition. There are cleaning services offering deep cleanings of large homes in the Boston area for as low as $60 and it is impossible to co...
by vistascleaning Level 4 11-01-2019
2 0
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