Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
nora

Seeking more transparancy from Thumbtack. Payments, Messaging, Catorgory, Customer Validation needed

Does TT track the jobs submitted by customers to weed out those that are "fishing"?I ask this question because on multiple occasions I have responded to a "lead", only to never hear anything again. Bu...
by nora Level 6 08-09-2019
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MidknightGenius

Suggestion on Refund Policy

@Kameron @Meckell I have a suggestion for the refund policy. The pro should be refunded if all these conditions are met:1. Lead uses the presets "Whats your availability" ,  "Can you give me an estima...
by MidknightGenius Level 6 08-05-2019
5 14
5
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twistedtwigsfl

We Pay just to Quote, What if they Dont choose US

Please confirm.  The inquiry made for a Wedding Flower Quote.  If I choose to send I quote I must pay FIRST???? and what if they choose to go with another florist.  I loose out of $25.00.  Seems Crazy...
by twistedtwigsfl Level 4 07-29-2019
2 1
2
1
ChefOfAllSeason

Hiding Prices in My Services Settings

I have started hiding my prices for my Catering service. When my prices were showing, one of them would be automatically set when I accept an inbox lead. The customer is not setting these amounts (the...
by ChefOfAllSeason Level 10 07-22-2019
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1
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TerryTech

Combined budget

How can I set a combined budget for all of my services? I have one business but offer several services. If I were to get automatically matched in multiple categories in the same week, that would have ...
by TerryTech Level 4 07-19-2019
0 2
0
2
jcp

Pricing

I have several catagories I promote - under my video production services I can not list any sort of price range.  So people contacting me that dont know my price range - may or may not be a "match" fo...
by jcp Level 9 07-17-2019
1 20
1
20
Cedric

Payments For Leads

Can I Use My Chime Cards For A Credit Card Or Do I Gotta Use A Bank Card.
by Cedric Level 1 07-15-2019
0 1
0
1
toucodirect

Why are some leads refunded and other not? Among other bugs...

I've tried talking to customer service and I've tried talking to my so called Pro Success Specialist and no one can explain why some targeted leads are refunded while others are not. My profile still ...
by toucodirect Level 1 07-08-2019
0 5
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ProDryCincy

Oberservations on Charge Catergories

Just wanted to send some observations from things I have seen on the site and just my ideas for improvement. 1.  I think the Check Availability button is confusing for the prospective lead.  If you lo...
by ProDryCincy Level 4 07-08-2019
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ChefOfAllSeason

Pay per Hire

We see about 99% of those who post on these boards as dissatisfied with the current price structure and how leads are presented to us and not vetted nor screened for validity. It has been asserted by ...
by ChefOfAllSeason Level 10 06-29-2019
0 2
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