Pricing, payments & refunds

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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
Lar

Promote Issue

I want to highlight a persistant issue that happens with Promote.By way of an example I received a promoted lead for a two hour walkaround gig (I'm a Magician) that is two hours drive away.Promote quo...
by Lar Level 9 03-27-2019
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MR

Seeking Thumbtack's thoughts

As I read these threads, currently there is a large proportion of posts that are from pros who are dissatisfied with the current situation. The advantage TT has though is these are pros that still car...
by MR Level 10 03-25-2019
4 3
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RCSTWT

Should you guys screen requests BEFORE expecting us to pay for them?

            OK FOLKS READ THIS VERY CAREFULLY. WHAT in any of this following so-called lead indicates that this woman WANTS to hire a Travel Agent? She sounds like a college student doing a thesis. Wh...
by RCSTWT Level 5 03-25-2019
0 1
0
1
alishacamille

Weekly Budget

If i set a weekly budget of $35 why am i being charged almost $80 for the week? . This doesnt seem right and I am really confused.
by alishacamille Level 5 03-20-2019
1 7
1
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Lar

Dead End Leads

I'm another TT Pro who is less than enamored with the way TT has been going over the last 12 months. The biggest issue I have with TT is the ubiquitous "When are you available?" message from potential...
by Lar Level 9 03-19-2019
6 6
6
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ProfoundEnt

I have a suggestion

I manage a DJ/Entertainment business and for a while I avoided the "Promote" feature just like I did the "Instant Match"...because I do not like having someone/thing other than me in control of my mon...
by ProfoundEnt Level 5 03-11-2019
6 7
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Luiz

Declined "Leads" charged

Since yesterday I've been charged for "leads" that I've declined. This is an absorb!!!! Almost $200 charged in my bank account for "leads" that not even fit into my schedule and that I declined right ...
by Luiz Level 5 03-11-2019
5 23
5
23
MR

Leads volumes

I work in the Chicago area where my guess would be that there is a pretty high volume of potential leads on TT every day. That said, I have noticed that the volume of leads varies wildly from week to ...
by MR Level 10 03-11-2019
2 5
2
5
MR

Leads "Related To" a Pro's Services

I realize that we do not get charged for Leads in areas that are "Related To" a pro's areas of services offered unless we reply and then get a response, but curious what logic goes into the decision m...
by MR Level 10 03-11-2019
0 2
0
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Kevin1211

Pricing

I have seen the price for a lead double and triple in the past year. It started out 3 credits ($10) now it’s $27.50 for the same lead and you don’t get the job or your money back. NOT FARE THUMBTACK
by Kevin1211 Level 4 03-07-2019
6 83
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