Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 23308: Hefty charge for a dead-lead
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
ProfoundEnt

Direct Message vs Lead Respond

I've noticed lately that a general request will come in and before I get a chance to respond to it the same client messages me directly.  As soon as they message me directly I no longer have the optio...
by ProfoundEnt Level 5 01-30-2019
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Anamrt

Overpriced

Hello, im seriously amazed at how high the cost of useless quotes became on Thumbtack. Its useless to charge $33 to wedding coordinators, if we dont ger hired, obviously Thumbtack feeds itself on our ...
by Anamrt Level 5 01-30-2019
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TXArchitect

Pricing for Architectural Design Fees

How best is it to set your pricing structure for a job when it is based on information not yet seen?   When I use the template to sending a fee proposal to a potential client through Thumbtack, it is ...
by TXArchitect Level 5 01-29-2019
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K-9

Is Anybody Else Getting Charged for Requests that were DECLINED Or is it Just Me ???

Hey, wishing you ALL a very Happy New _ Can Thumbtack Survive This? Got my Insights and I've got a Question. Is there Anybody Else here Getting Charged for Requests that were DECLINED_ OR _  is it Jus...
by K-9 Level 6 01-29-2019
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traynorpiano

How about a "Preferred Client Status"?

I would like to suggest that Thumbtack offer a "Preferred Client Status" for clients who will give their phone number, and offer a little more detailed information about their request.  You would prob...
by traynorpiano Level 6 01-29-2019
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GuestChefM

New Model?

I know I'm not alone in feeling that the current fee model is a blatant money grab.I have a 100%, 36 5-star reviews and had 3 successful years using the old model. Small fees, refunded if not viewed t...
by GuestChefM Level 5 01-29-2019
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HansenJC

Is Instant Match ON? Or is it Paused?

On? ~~ Or Paused?Is it ON?   Or is it Paused?
by HansenJC Level 9 01-28-2019
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billygoat70
by billygoat70 Level 4 01-28-2019
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RickB

Appeal process for "no contact" charges.

So I have received lately a lot more than usual responses from customers that never turn into work because after an initial response from the potential customer, I can't get them to communicate with m...
by RickB Level 6 01-24-2019
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Masterminddjs

Thumbtack pricing for professionals

Thumbtack,My first year with you guys I had a lot of success. After your pricing model changed I was not interested in paying per leads since I was only going to get one lead per a x amount. The origi...
by Masterminddjs Level 5 01-18-2019
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