Pricing, payments & refunds

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results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
Lar

Is Thumbtack good value for money or not?

I've no idea how Thumbtack calculate the cost of a lead (i.e. what they charge a Pro for a lead) on their system. There must be some esoteric algorithm they use but I'm buggered if I can figure out wh...
by Lar Level 10 03-30-2019
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cgema

Penalized for a customer who doesn't know what they want

I am a portrait photographer.   I responded to a job for someone who listed they were looking for a PORTRAIT photographer and said it was for a childs birthday.   Turns out they were looking for someo...
by cgema Level 7 03-27-2019
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Lar

Promote Issue

I want to highlight a persistant issue that happens with Promote.By way of an example I received a promoted lead for a two hour walkaround gig (I'm a Magician) that is two hours drive away.Promote quo...
by Lar Level 10 03-27-2019
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Lar

Dead End Leads

I'm another TT Pro who is less than enamored with the way TT has been going over the last 12 months. The biggest issue I have with TT is the ubiquitous "When are you available?" message from potential...
by Lar Level 10 03-19-2019
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ProfoundEnt

I have a suggestion

I manage a DJ/Entertainment business and for a while I avoided the "Promote" feature just like I did the "Instant Match"...because I do not like having someone/thing other than me in control of my mon...
by ProfoundEnt Level 5 03-11-2019
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Luiz

Declined "Leads" charged

Since yesterday I've been charged for "leads" that I've declined. This is an absorb!!!! Almost $200 charged in my bank account for "leads" that not even fit into my schedule and that I declined right ...
by Luiz Level 5 03-11-2019
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Kevin1211

Pricing

I have seen the price for a lead double and triple in the past year. It started out 3 credits ($10) now it’s $27.50 for the same lead and you don’t get the job or your money back. NOT FARE THUMBTACK
by Kevin1211 Level 4 03-07-2019
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OTL

Customer "Chose you"

Lately I have been getting emails from TT which say "Congratulations Client already chose you out of a list of pros. reply to seal the deal."  Then I actually look at the insights and view the competi...
by OTL Level 5 03-06-2019
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SharonM7

Thumbtack is here to make money. AKA: You can't have your cake and eat it too.

There sure are plenty of posts here angry about paying for leads that "go nowhere." Thumbtack is here to make a profit. They are not here out of the kindness of their hearts. You can't complain about ...
by SharonM7 Level 6 03-04-2019
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MR

Status Request to TT Team

Over the past several months there have been quite a few messages on these boards regarding client dissatisfaction in the new pricing system that TT has implemented. Clearly TT is trying to move thing...
by MR Level 11 02-27-2019
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