Pricing, payments & refunds - Thumbtack Community

Pricing, payments & refunds

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	The purpose of promotion and set your budget in advance If I set my rate in advance can't stop the people like this. What is the purpose of the budget setting and promotion? by 1111111111111 Level 6 14 hours ago 3 33	3	33
	Pricing I have several catagories I promote - under my video production services I can not list any sort of price range. So people contacting me that dont know my price range - may or may not be a "match" fo... by jcp Level 9 15 hours ago 0 16	0	16
	Leads Hello TT , I don’t wang to talk about ridiculous fee you are taking from us or about leads you send me where nobody answer but you took the money , i want to now how much money i have to pay to you to... by Gabriel111 Level 6 3 weeks ago 4 37	4	37
	Questionable leads Finally got a lead in my price range!!! Yay!! Client contacted me- we wrote back and forth, spoke by phone for 40 minutes going over part details, wrote up a menu and pricing- sent. Felt much better a... by Rjc Level 6 05-06-2019 2 16	2	16
	Declined "Leads" charged Since yesterday I've been charged for "leads" that I've declined. This is an absorb!!!! Almost $200 charged in my bank account for "leads" that not even fit into my schedule and that I declined right ... by Luiz Level 5 03-11-2019 5 23	5	23
	Old format I’ve been with Thumbtack for five years. I’ve received top pro that last two sessions. Here’s my gripe: I don’t like the new system. I prefer to communicate in real time, and I miss the personal touch... by Mariposakim Level 4 03-05-2019 7 26	7	26
	Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence One thing that bugs me about Thumbtack is the lack of replies from leads.Thumbtack's own Director of Marketing, Allyson Letteri, messaged me directly and didn't even bother to respond to my messages. ... by Themakeupconnec Level 4 02-17-2019 3 3	3	3
	New Model? I know I'm not alone in feeling that the current fee model is a blatant money grab.I have a 100%, 36 5-star reviews and had 3 successful years using the old model. Small fees, refunded if not viewed t... by GuestChefM Level 5 01-29-2019 6 3	6	3
	I'm trying to remove a credit card remove ,from payments,system wont let me system wont remove credit card from payments by billygoat70 Level 4 01-28-2019 0 7	0	7
	Is quick reply worthy of charge? Is it worthy of to charge a pro when a client uses a quick reply or conversation starter considering it is not a true converstation? Fee should apply when they "pen to paper" (e.g. customer types in t... by partyfinesse Level 5 12-31-2018 29 107	29	107

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