Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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Using Thumbtack > Pricing, payments & refunds

Raising prices but do not state what the prices are!!!!!

I rarely if ever use thumbtack now.  they woudl not have to raise their prices if they told us how  much we are charged. SO i no longer submit quotes.  I plan on just deleting them at this point.  I want to know what i am buying and th... Read more
5 Kudos

Using Thumbtack > Pricing, payments & refunds

Paying for a lead after a customer has requested my availability

I may be missing something here but didn't we use to only pay for a lead if the customer responds? Now...or maybe it's always been, I'm paying for a lead just because the customer has read it or so I'm supposed to believe that the cust... Read more
2 Kudos

Using Thumbtack > Pricing, payments & refunds

IDEA- Integrity & Balance by Customers & Pros

Since pros pay for leads, shouldn't customers pay for inquiries, conversations, or communication with pros? This way it is a balanced and most importantly- FAIR way to allow communication to have integrity between pros and customers.Fo... Read more
1 Kudos

Using Thumbtack > Pricing, payments & refunds

Dead End Leads

I'm another TT Pro who is less than enamored with the way TT has been going over the last 12 months.  The biggest issue I have with TT is the ubiquitous "When are you available?" message from potential clients. TT deems this to be a LE... Read more
8 Kudos

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