Pricing, payments & refunds

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Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
MR

Got charged for a Lead I cannot See

A lead came in to my inbox (Direct leads) AND Jobs tab (Opportunities) at exactly the same time - it was the same lead.   I passed on the Opportunity lead as it is outside of my scope of service. The ...
by MR Level 10 3 hours ago
0 2
0
2
MR

Extremely disappointed with customer service unwillingness to admit a mistake

I received and was auto-charged for several leads in my Inbox over the past few weeks that were not exact matches in that a) they were outside of the geography that I selected AND, were 30+ miles from...
by MR Level 10 3 weeks ago
3 9
3
9
ReeseTee

Eliminating Ghosting:

Please forward to your overlords:Make the Job Poster give a $1.00 deposit to participate in the Thumbtack system.Once they indicate they have hired a Pro; the JP gets their dollar back.If zero Pro's r...
by ReeseTee Level 7 08-06-2019
14 22
14
22
ProfoundEnt

I have a suggestion

I manage a DJ/Entertainment business and for a while I avoided the "Promote" feature just like I did the "Instant Match"...because I do not like having someone/thing other than me in control of my mon...
by ProfoundEnt Level 5 03-11-2019
6 7
6
7
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