Pricing, payments & refunds

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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Miseenplacesf

Private Chef/Catering Pricing

Hey fellow chefs!I wanted to share with you some thoughts I'm having on pricing. I realize different cities/towns have a differenty supply and demand circumstances, but in major cities like Los Angele...
by Miseenplacesf Level 5 Wednesday
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ReeseTee

Eliminating Ghosting:

Please forward to your overlords:Make the Job Poster give a $1.00 deposit to participate in the Thumbtack system.Once they indicate they have hired a Pro; the JP gets their dollar back.If zero Pro's r...
by ReeseTee Level 7 Wednesday
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MR

Extremely disappointed with customer service unwillingness to admit a mistake

I received and was auto-charged for several leads in my Inbox over the past few weeks that were not exact matches in that a) they were outside of the geography that I selected AND, were 30+ miles from...
by MR Level 10 3 weeks ago
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TravelingTender

Ever been Blackmailed by a customer?

Have any of you ever been blackmailed by a customer/client? We’re a small events business and came to Thumbtack after 7 years of being in business. Been on Thumbtack a year, and now TWICE we’ve been t...
by TravelingTender Level 4 4 weeks ago
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MR

Got charged for a Lead I cannot See

A lead came in to my inbox (Direct leads) AND Jobs tab (Opportunities) at exactly the same time - it was the same lead.   I passed on the Opportunity lead as it is outside of my scope of service. The ...
by MR Level 10 09-17-2019
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ProfoundEnt

I have a suggestion

I manage a DJ/Entertainment business and for a while I avoided the "Promote" feature just like I did the "Instant Match"...because I do not like having someone/thing other than me in control of my mon...
by ProfoundEnt Level 5 03-11-2019
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